Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
4393 Maplewood St SE, Prior Lake
(952) 447-3894
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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I was Happy to try the Flamethrower Burger w/Fries,along with a Medium drink/Flurry(Awesome service worthy of 10,000/10,000 of awesomeness)
I paid and ordered two gift certificates. They were never sent to me when I contested the charge. It went for a couple months and they got their money, but I never got the gift certificates.
Very bad service. Extremely long wait to order ice cream and ever longer wait to receive the ice cream order. Many frustrated customers besides me. I will not return to this location.
Menu
Hours
| Monday | 10AM - 9:30PM |
| Tuesday | 10AM - 9:30PM |
| Wednesday | 10AM - 9:30PM |
| Thursday | 10AM - 9:30PM |
| Friday | 10AM - 9:30PM |
| Saturday | 10AM - 9:30PM |
| Sunday | 10AM - 9:30PM |
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Dairy Queen Grill & Chill offers a mix of decent food and slow service, though there have been some recent improvements. The chicken tenders basket with gravy remains a popular choice, while other menu items like fries, onion rings, and cheese curds can be just okay. Some customers have noted issues with the burger bun being stale and the French fries being cold and rubbery. However, the ice cream continues to be a highlight.
Service can still be slow, especially during peak periods, and some customers have experienced long waits and order mix-ups, particularly at the drive-thru. While a few employees have provided courteous service, others have been less attentive. The restaurant is trying to improve by hiring good people, but management's presence is still needed to enhance overall efficiency and leadership. Ambiance is not a concern since most customers prefer take-out or drive-up. With a bit of patience, customers can enjoy their meal, but it is important to double-check orders before leaving.