4 Best Coffee Shops near Harrisonville

“Stopped by this afternoon with a friend to grab a coffee and a bite to eat. The inside is so unique, the coffee was delicious, but the real treat was Dalton. While waiting for a salad my friend asked Dalton for some tricks and tips with making latte art as she makes her own lattes at home and has been experimenting. He asked her what type of machine she was using and then went into detail about how to use the steamer properly, how long to steam the milk depending on the type of milk you’re using, and then he whips out a fresh shot, steams some milk, and then shows us how he does it! If you’re in the area or just passing through this is definitely the spot to go!“

“The staff was friendly and appeared to know how to make the products as expected. I would say they may be too locked into process and overlook little ways to up customer service. Case in point, I I’m the only customer in the location picking up my mobile order. They know what my order is cause they asked after I stood at the mobile counter what I was waiting for. Figured out that the cup for my cold brew was placed by the dispenser and forgotten. Interestingly, they made the drink from about mid counter and rather than hand the drink to me over the counter at that time they proceeded down the counter to the mobile order pick up area, called it my name and proceed to place the drink in its designated location rather than hand it off to me directly across the counter. I will use this opportunity to again state I was the only customer in the location. A fact that I visually confirmed after witnessing this process first hand thinking maybe another customer had entered the location and this could be their drink… no one had and the conversation with me less than three minutes before that this was my drink. As a person who trains religiously in process I commend the efforts on getting the associate to recognize its importance. As someone who also has spent decades training on customer service, use this opportunity to also train on reading the room and taking advantage of the fact that the associate has already identified that the drink belongs to the only customer in the location. They have the customer’s name, and can now personalize the delivery experience by acknowledging the customer by name, handing the drink over where they’re at which at the time was near the food and use that opportunity to upsell a food item. “Hey have you tried the chocolate croissant yet? It’s one of my favorites. Particularly when I’m drinking my cold brew”

Again, functionally the staff did everything as trained and I was pleased with my service. Even the slight forgetfulness on my cup leading to a bit of a delay in getting my drink, they were apologetic and quick to resolve. Just acknowledging getting too locked into process can lessen the opportunity to enhance the customer experience and miss out on the ancillary sales“

“Delicious!! We ordered The Yummy, Tornado, and Rainbow rolls. Yummy and Tornado are our favorites so far!!“

“Scooter's Coffee offers a delightful experience with their friendly staff. The mocha and peanut butter frappe are absolute winners, packed with delicious flavors. The baristas know their craft and consistently deliver exceptional drinks. Treat yourself to a visit and savor the excellence of Scooter's Coffee.“