Taco Bell in Independence

“We were there for the Kentucky Fried Chicken part of the restaurant, and even before I ordered, the lady working the front register let me know that due to an oven breakdown, they did not have any biscuits prepared. But she offered me extra large sides to go along with our meal to compensate for the lack of biscuits. I thought it was great customer service that they let me know up front what was going on and they had a solution to offer, and that actually worked out great for us! We ordered a 20-piece meal and waited only a few minutes for everything to be prepared and ready to go.“

“I came about 1:40am to have them correct my grilled cheese burrito… whoever was at the window was SO nice to me. I felt so awful coming back thru, but he was so sweet and apologized and remade my grilled cheese burrito for me. I never caught his name, but he was so sweet and awesome 🥺🩷“

“I drive-thru this Taco Bell in Independence one to three times every week, and it continues to impress me every single visit. The drive-thru is consistently quick, the team is friendly, and a few of them even greet me by name, which is something you don’t see often anymore. My orders come out hot, fresh, and reliably well-made every time. The consistency here sets it apart—hands down the best Taco Bell I’ve ever been to. Highly recommend.“

“wow I came here to leave a review and I'm surprised about the negative reviews. I've never had a bad experience at this location, though I suppose I'm used to the horrible Taco Bell/KFC location on Noland Rd.

The staff have always been sweet and just the right amount of customer service, and I've always enjoyed my food. I don't think I've ever had an incorrect order at this location either. Keep it up guys!“

“We've been going to this TacoBell for years and have always had a great experience. Yeah sometimes they're out of certain things but it happens in the restaurant industry. Tonight Christian who was working the drive thru tonight was great, you can see his sense of urgency and providing quality with his customer service. If he isn't a manager by now he needs to be. Great service“

“This Taco Bell has it’s ups and downs like any fast food place, BUT as someone who frequently goes here I gotta say that we’ve been highly impressed with the food quality and service as of late. I’d like to recognize this team if they’re under new management or are just flowing well with one another the food tastes like it’s made by people that are happy to be there. You can taste the love. 🖤 Thank you guys and keep up the great work your community appreciates you.“

“Alright, listen up. If you want a solid supporting manager making you feel welcomed. Make sure that Mason H is behind the counter. I was just in there and the Taco Bell app was glitchy, Mason hooked it up and came up with a creative solution in which he made sure I received what I ordered. While we waited he kept checking to make sure if we needed anything. High quality customer service my dude. 10/10“