Olive Garden Italian Restaurant

The Olive Garden Italian Restaurant offers a mix of dining experiences. One visit involved a 40-minute wait for a table for four. While drinks and entrees arrived quickly for three of the guests, one entree never arrived until the rest of the party was finished eating, and a soup never arrived. A $25.00 gift card was given, though one guest felt the whole meal should have been No Charge.

A delivery order of Fettuccinie Alfredo arrived ice cold, with actual lumps of cold Alfredo sauce. One meal was warmed at restaurant, but the other still had 2 large clumps of cold Alfredo sitting on the Fettuccinie. Dine in or pickup only was recommended for this guest, as delivery was not a good choice.

Another visit was an Amazing experience. The restaurant was slammed as usual, but seating was quick, and the service was exceptional. A kitchen problem caused a delay, and servers explained the same issue at multiple surrounding tables. One server checked on guests multiple times, made sure they had refills, apologized for the delay, and got free desserts for the wait. An entree that took longer was on the house. Managers also came out and apologized directly. Free desserts were given to other tables with a long wait. The food was AMAZING.

At this location, which opened on Aug 17th, a family visited about 3 weeks later. A guest with food allergies was brought a manager to go over safe options. However, a meal came out loaded with cheese, and it took 3 times to have the meal fixed without cheese, which was 2 hours after it was ordered. The family had long since finished their meals. About 6 other staff and managers kept asking if they wanted more breads breadsticks that still took about 20 mins to get. The staff were incredibly friendly, helpful, and nervous. It was not the best dining experience, but also not the worst.

Another trip was no doubt the best trip at an Olive Garden. One server did an amazing job at keeping the food coming and drinks full, especially with 4 adults and 5 kids. All around 5 stars.

A recent visit was absolutely wonderful, thanks to an extraordinary server. She welcomed guests with genuine warmth, incredible energy, and a bright smile. Her attention to detail was flawless. She anticipated every need, keeping drinks fully topped off, bringing out fresh soup and salad without any delay, and ensuring food arrived fresh, hot, and prepared perfectly. Even with a busy dining room, she never made guests feel rushed. She balanced attentiveness with perfect timing, checking in at just the right moments. Her top-tier hospitality made guests feel like family rather than just customers. Management has a real gem on their team.