“It was pouring rain the day that I visited. It was clear that I was walking, because I was soaked and carrying bags from the shopping I had done before stopping in. I asked for a bag with handles. The guy behind the counter asked me "why" instead of just giving me the bag. (Well because carrying a brown paper sack and my other bags in the rain isn't fun, that's why). That's the reason that the service only gets 3 stars. The sandwich was good though.“
“I go here about once a week. Two months or so ago I walked in and one of the workers - I don't know her name but she's almost always there during lunch hour - called me by name, which pleasantly surprised me. She may be one of the managers, I'm not sure.
While I'm there relatively frequently, and while remembering a regular customer's name used to be the norm, you don't get that a lot these days from anywhere. I appreciated the attention to detail and just the general customer service attitude. Sometimes it's the small things, not just the main product.“
“Friendly staff and good food. Unfortunately this location hasn’t had updated equipment therefore they don’t have new menu items such as fries and certain soups. They are also down multiple steamers for sandwiches making it harder for the workers to do their job. Hopefully owners will update equipment making it better for their staff and customers.“
“I had never been to Firehouse Subs before, and the hospitality here blew me away! From the moment I walked in, I was greeted with great energy. Nate and James took amazing care of me, they had big smiles, answered all my questions, and really made me feel welcome. The service was outstanding, the food was absolutely delicious, and their cookies are amazing! I’ll definitely be coming back!“
“You know every now and then you run into a great chain restaurant and this particular firehouse Subway is a great one. The service is always good. It’s always friendly fresh and clean. It’s not too pricey and it’s a good atmosphere to sit and visit. Thank you firehouse.“