Papa Johns Pizza
$ • Pizza, Chicken Wings, Fast Food
Hours:
3305 S Campbell Ave, Springfield
(417) 890-7272
About Papa John's
Customers' Favorites
Papa John's Reviews
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3rd time they delivered to wrong address. 1st Time it was rerouted, 2nd time they remade and delivered but had attitude like we were lying, now this time was told since they can’t get it right to not choose delivery. Amazing how every other restaurant, door dash, etc can deliver correctly but they cannot. The address is correct on my end, on the tracker etc but on there end shows a different location.
Rude front counter worker. Caught an attitude and then hung up on me. Obviously doesn’t give two sh*ts about his job.
Delivery driver was cool tho!
Apparently either papa John's corporate isn't relaying to my store when I choose contactless delivery (thats what this store says) or the store is ignoring it.
Ratings
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
Papa Johns Pizza has recently improved in terms of food quality and service since a recent move. The drivers are known to be polite and friendly. However, prices can be on the higher side if special deals are not taken advantage of. A recent order of two large pizzas cost $44.22, while a later order of a large 3-topping pizza, cheese bread, and a dessert cost $27.55. The restaurant requires customers to select a tip amount at the time of ordering, which some customers find rude.
In September, there was an issue with an order where the customer service representative promised a $20 credit, but it was not added to the account. The customer called back to inquire about the credit and was told that there was no record of the promise. The customer found this to be poor customer service and was frustrated that the representative seemed to have lied to them. However, after contacting Papa Johns corporate, the issue was resolved and the credit was added to the account.
In summary, Papa Johns Pizza offers good food and polite drivers but can be on the pricier side. There have been issues with customer service in the past, but the corporate office has been responsive in resolving any problems.