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Fast Food • $
“I\nTake it , we got there in between change and shifts. We ordered our food and we sat down and ate.The food was delicious. We\nOrdered it to go order\nThey told me it would be a few minutes. 15.
Minutes later I'm asked and again in the manager.Told me oh.I'll have to clock back in so I can look for your order .... Oh, did you not get that with your first order?She said. I said yes, I got my French dip order with my first order of food.We ordered to sit down and dine in with. But I ordered a french dip to take home to my son that I had been waiting on. She apologized a couple times I totally understand.. The food was excellent a very busy spot..“
“My cashier Kayla was very kind to me when I came through the drive thru on Halloween. I was having a really bad day, I am in missouri for a travel nursing assignment & this is my first holiday away from my family. She had a great attitude despite working on Halloween. Kayla offered me a sucker which made my entire night. I appreciate her very much. You are lucky to have her on your team!“
“There was One in line and when I got to the speaker they told me to wait anyways..? Then when I got to the speaker, I had to wait an additional 10 minutes in front of pay window. I don't recommend this place. It's way too slow. BUT if you feel like waiting try the new beef nuggies“
“I had an order that I placed on 6/12 that didn't have all the items I originally purchased. I reached out through Arby's feedback survey and right away Mr. Leon contacted me, allowing me to explain what happened and offered me to come visit him at his store on 4021 Lindell Blvd. Immediately upon meeting Mr. Leon, he was confident, understanding, and turned my mistake into the most enjoyable experience I've had in awhile from a fast food service. The store was the cleanest I've ever seen during lunch time in any establishment. People were there dining in, drive thru was busy as usual, but Mr. Leon still focused on providing more than great service to my husband and I. Applause to his staff as well, you can tell Mr. Leon cares and he's staff reflects that. 10's across the board!!! That man needs raise, already spoke highly of him to my co workers. Thank you again Mr. Leon , you'll definitely see me soon.“
“There are very few instances where I’d leave a Google review for a fast food restaurant. It’s either the service was exceptionally good or exceptionally bad. Thankfully, the former has always been true for this location. My food is always correct and hot. But mostly I love coming here because the staff is always upbeat, friendly, and seem to genuinely enjoy their jobs. Or they’re really good at the “fake it till you make it” part of customer service. I’ve worked my fair share of customer service jobs and know how draining it can be. But I genuinely have loved all of my interactions with the staff at this location and it absolutely keeps me coming back. Shoutout to my fellow Hufflepuff who took my order in the drive through - thanks for putting a smile on my face today ☺“