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“I don't get it; the"reformulated" iced coffee was perfect the first time I ordered it. I liked it so much that I ordered it today and almost spit it out with the first sip. The foulest tasting iced coffee that tasted nothing like the first time. It had a metallic taste as well as dirt. Same thing with their cold brew. It has gotten so downright nasty i.e. bitter upon bitter that I no longer buy it nor do I order another drink instead. I go to another coffee shop. I used to be a Starbucks addict but those days are long gone.“
“Andrea, the manager is a very amazing young lady
Where their problems yes, the most problems are due to impatient customers
Including maybe me a little bit so Andrea it was such a pleasure talking to you. You have my highest respect you work really hard. Have a great store and a great staff.
I promise I’ll come back there every time I’m busy town. Honestly, you might be the best Starbucks ever
Sincerely, Danny the bus driver“