Jack's Family Restaurant
$ • Fast Food
Hours:
1612 Hwy 45 N, Columbus
(662) 798-0034
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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I normally brag about jacks and eat a lot there. but not not. Philadelphia ms. we ordered 2 hamburgers with specific orders. we got 4 hamburgers 2 fries. they was extra cold. it took 5 min to get order so it was already cooked.
I ordered half and half tea and got unsweetened. when your on the job u don't have time to return. Wendy's, burger king, and kfc is right across the road. it looks like I may have to recommend them unless something.
the girls just don't give a flip.
when they first opened it was great the team was friendly helpful and the ordered were right.Then you moved the good manger and put ones in that were rude disrespectful and can't get the ordered right.So we have t been back since my surgery in Aug.we go to piedmont ala when we can
Poor customer service!! Waited 14:35 minutes for a order inside with no one in front of us, while the shift manager filled door dash orders instead. Then didn't get 2 simple Flap Jack specials correctly!! No eggs on either order. Definitely did not receive the order correctly!! Priority should be given to the customer who comes inside to order!! Then he was rude and a bully!! I guess because I'm a senior citizen!! Winchester Rd. Do better on Saturday morning's with your inside...read full review
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Jack's Family Restaurant is a welcoming and family-friendly place known for its friendly service and clean environment. Customers consistently praise the staff for being kind, courteous, and helpful, creating a warm atmosphere for both dine-in and takeout orders. The restaurant ensures food is served warm and fresh, with many reviews highlighting its consistently hot and tasty meals. Visitors appreciate the positive attitude of the staff, and managers like Brian McCrary are especially recognized for their kindness, efficiency, and respect towards customers. The restaurant has recently improved its customer service and ambiance, making it a favorite choice over other fast food options. New menu items, such as the fried bologna sandwich, have received positive reactions, with some customers returning for seconds. The restaurant is also praised for its cleanliness, cozy dining area, and the use of a helpful new app. Overall, Jack's Family Restaurant offers delicious food and excellent customer care, making it a pleasant place to enjoy a good meal with family and friends.