Subway in Asheville

“GREAT food and service! We brought a group of 22 people. It took maybe 10 mins to get everyone’s order made and paid for on one ticket. The workers were so kind and no one complained about having a large crowd. The store environment and tables were clean. The manager was kind enough to give everyone a cookie. If we are ever in this area again we will definitely come back by this Subway!“

“This was a really nice subway, been here twice now, I've had the steak and cheese and BMT both subs were good as well as what I ordered, I did order from the App which was nice as everything was ready when I arrived, didn't let it effect your score but bathrooms were not bad but could be clean, still let you have your five star rating. Will use this place.“

“My husband and I stopped at this Subway on our way to Raleigh today, July 4th and had the delight of having Caden Russell make our sandwiches! He was the sweetest, most culturally aware young man we’ve had the pleasure of being served by! Since we wanted a vegetarian sandwich he made sure not just the gloves, but even the knife he used to cut our sandwich were new and had not been used on a meat sandwich! Kudos to this subway for being so sensitive to their customers needs and we’d HIGHLY recommend being served by CADEN. Shana (the manager) do please ensure Caden is communicated our review and thank you to you too for hiring such a wonderful soul to serve customers so joyfully on a holiday weekend.“

“The two folks that were working the shift around 4:30 on friday, were amazing! The food was great. I have a very picky son and he was even bragging on his pizza. Everyone in my family was very well pleased. But I think I was most pleased with the employees. Their personalities were great, as well as their motivation and determination! They were lined up with to-gos, door dash, call ins, and then taking care of the in-store customers as well, but they didn't miss a beat!! Subway has themselves two fantastic employees..and that is hard to find.“

“Holy smokes this food make me feel so good I love it when I eat it my lips feel all tingly and get really big and swell up but it’s so good I keep eating it until I get all dizzy and black out I don’t know what you’re putting in this food but keep it up this is amazing“

“As a frequent customer at this hospital-based Subway, I see firsthand how hard this team works. Because of my schedule, I visit during lunch, late nights, and weekends. While the entire staff is great, I want to specifically recognize Madi, Kal, and Nakaila for their outstanding service.

Every employee here works fast, serves great food, and maintains excellent hygiene. However, Madi, Kal, and Nakaila elevate the experience. They make customer service look effortless and joyful. I always appreciate when they are behind the counter, not just for the top-level service I receive, but because I watch how their positivity transforms the days of other customers.

People often forget that a hospital environment is high-stress. Most visitors are here during incredibly difficult times due to trauma or illness. Additionally the hospital staff are dealing with high levels of job related stress, often doing excellent work with insufficient resources in a challenging environment.

It is deeply comforting to see these three young people make every effort to bring joy to the counter. They consistently go over the top for customers who may not be in the best frame of mind—whether that is an exhausted healthcare worker or a stressed family member visiting a loved one.

Madi, Kal, and Nakaila are extraordinary ambassadors of kindness, empathy, and excellent service. They understand that a good meal and a friendly interaction can be exactly what someone needs to get through a challenging day. Management should be incredibly proud to have them on the team. They do phenomenal work, and I appreciate them every single time they take care of me.“