Subway in Asheville

“A friend and I stopped and for dinner after a long day and from the second, we walked in Johnny and Sylvia were upbeat, funny and just gave off a great energy. I've worked in the food and beverage and hospitality industry for years and it's not often you find This level of energy anymore. We will definitely be back thanks to those two!“

“GREAT food and service! We brought a group of 22 people. It took maybe 10 mins to get everyone’s order made and paid for on one ticket. The workers were so kind and no one complained about having a large crowd. The store environment and tables were clean. The manager was kind enough to give everyone a cookie. If we are ever in this area again we will definitely come back by this Subway!“

“My husband and I stopped at this Subway on our way to Raleigh today, July 4th and had the delight of having Caden Russell make our sandwiches! He was the sweetest, most culturally aware young man we’ve had the pleasure of being served by! Since we wanted a vegetarian sandwich he made sure not just the gloves, but even the knife he used to cut our sandwich were new and had not been used on a meat sandwich! Kudos to this subway for being so sensitive to their customers needs and we’d HIGHLY recommend being served by CADEN. Shana (the manager) do please ensure Caden is communicated our review and thank you to you too for hiring such a wonderful soul to serve customers so joyfully on a holiday weekend.“

“As a frequent customer at this hospital-based Subway, I see firsthand how hard this team works. Because of my schedule, I visit during lunch, late nights, and weekends. While the entire staff is great, I want to specifically recognize Madi, Kal, and Nakaila for their outstanding service.

Every employee here works fast, serves great food, and maintains excellent hygiene. However, Madi, Kal, and Nakaila elevate the experience. They make customer service look effortless and joyful. I always appreciate when they are behind the counter, not just for the top-level service I receive, but because I watch how their positivity transforms the days of other customers.

People often forget that a hospital environment is high-stress. Most visitors are here during incredibly difficult times due to trauma or illness. Additionally the hospital staff are dealing with high levels of job related stress, often doing excellent work with insufficient resources in a challenging environment.

It is deeply comforting to see these three young people make every effort to bring joy to the counter. They consistently go over the top for customers who may not be in the best frame of mind—whether that is an exhausted healthcare worker or a stressed family member visiting a loved one.

Madi, Kal, and Nakaila are extraordinary ambassadors of kindness, empathy, and excellent service. They understand that a good meal and a friendly interaction can be exactly what someone needs to get through a challenging day. Management should be incredibly proud to have them on the team. They do phenomenal work, and I appreciate them every single time they take care of me.“

“The two folks that were working the shift around 4:30 on friday, were amazing! The food was great. I have a very picky son and he was even bragging on his pizza. Everyone in my family was very well pleased. But I think I was most pleased with the employees. Their personalities were great, as well as their motivation and determination! They were lined up with to-gos, door dash, call ins, and then taking care of the in-store customers as well, but they didn't miss a beat!! Subway has themselves two fantastic employees..and that is hard to find.“

“I had a coupon to use for Subway and went to the closest one nearby me. The woman working there was very pleasant and made the ordering experience smooth. She was quite kind and friendly and you could tell that she provides nice customer and positive interactions with customers. The food was pretty good and was made promptly even though she was the only one working there. Just wanted to give the woman working there props for making my day and dinner better with her bubbly personality.“