Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

The Dunkin' restaurant offers a variety of delicious donuts and refreshing drinks, including the popular matcha latte. The drive-thru staff is generally courteous, and some locations have friendly and professional employees who handle orders with grace. However, customer experiences can vary, and some visitors have reported inconsistent service quality.

One recent customer praised the smooth ordering process using the on-site touch screen and the good taste of the latte, but noted overhearing an employee complaining loudly, which affected the overall professional atmosphere. Another customer expressed being "addicted" to the coffee, which is made just the way they like it.

On the other hand, some customers have experienced issues with the availability of certain menu items, such as bagels and plain donuts, as well as inconsistencies in the preparation of the food, like overcooked bagels. Despite these occasional service and food quality concerns, Dunkin' remains a popular spot for its diverse menu and friendly staff at many locations.

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Dunkin' Donuts Reviews

1.9
186 ratings
5
21%
4
3%
3
3%
2
12%
1
61%
Food
2.8
Atmosphere
2.7
Service
2.4

Share your opinion about Dunkin'

Had to leave without my food after ordering online. The drive thru line was long and never moved the entire time I was there. Two other vehicles behind me also left.
man this store is so incompetently run its almost laughable. waited 15 mins in the drive thru, girl hands me my food, its the wrong order. i wait another 10 minutes and i get order like half right but im too tired to say anything. also they have half the inventory they claim on the menu. also while i was ordering the worker did not give vocal feedback in the drive thru, making awkward pauses where i wasnt even sure if she could hear me. given my inaccurate order, i bet she couldnt
Got to the drive thru line at 7:03AM, got trapped in the back and couldn’t exit. Ended up making it to the clearing at 7:35AM with two cars still ahead of me. Now will be late to work. This Dunkin needs to do a better job at not only service but entry and exit ways for the drive thru. I have also had my order made wrong multiple times at this location.

Read All Reviews(186)

Hours

Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM
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