Five Guys in Charlotte

“Took my whole family out to eat here and they all loved it milkshakes burgers, fries everything was great and worth the weight. We will definitely be going back soon. They cooked our burgers perfect Highly recommend this place very good. Everybody was super nice. Thanks again.“

“My Wife and I visited this 5 guys location about 2 weeks ago.

We went for lunch around 1pm on a Wednesday afternoon.

To begin with, Caleb, the manager (I assume) at the time greeted us immediately as we entered the store. I always love when I'm greeted at the door!!

Mr. Caleb assured us that we could take as much time to decide on what to have as is necessary. It's nice to not feel pressured to make a hasty decision. We had a couple of questions which were answered promptly and accurately - thank you!

We eventually landed on a couple burgers for lunch and we were discussing as to whether or not we should purchase a large Cajun style fries or normal size. Caleb stepped in and assured us that a normal size fries would suffice for both of us. He was right!! Saved us a couple bucks too - thanks Caleb!

Pricing is a bit higher than other burger places, however, I can say the overall quality of the meal is considerably better than the competition which speaks towards the higher price.

The store was clean and orderly. All condiments were stocked and readily available. Additionally, the bathrooms were clean and well stocked.

The burgers were thoroughly cooked and all of the toppings were perfect! Caleb even brought the order to our table, which we thought was fantastic.

Overall I would rate this location a 9 out of 10.

I base this rating off of food quality, environment, cleanliness, staff professionalism, and overall pricing.

Great job guys (and gals)! Excellent staff and product. We will be back!“

“I got greeted with a huge amazing smile by Ryan who was in the front by himself and he was so pleasant to work with. He represents Five Guys phenomenally with his professionalism and kindness and deserves recognition and a raise for a job well done! Thanks Ryan for making my experience a Great One!!!“

“I have been craving a good burger for a while now and happened to stop by this spot Friday evening and I'm glad that I did!!! I ordered a bacon cheese burger (light mayo, light ketchup, light mustard, A1 sauce, lettuce, tomatoes, pickles & JALAPEÑOS) with a side of Cajun Fries OF COURSE. When I tell you that this burger HIT THE SPOT... it really did out due my expectations. The burger was PERFECT and nothing fell off and the fries were GREAT; nice, hot & seasoned. I initially was going to grab it to-go home but I decided to sit down and enjoy it right there on-the-spot... and I'm glad I did! It was well worth the $19.57 total. No regrets and I will definitely go back when that next burger craving comes on.

Kid-friendliness: There were also several other parents in there with their kids so I will definitely bring my son with me next time. He was actually mad that I did not bring him any fries home. LOL“

“Definitely a fresh, quality burger... but not actually my favorite. There's just not enough savory meatiness, even with a double or triple patty. The flavor of the meat doesn't come through. If you like fresh lettuce and tomato and a decent bun, though, Five Guys comes through.

Their Cajun fries are good and they give you a ton.“

“We ordered burgers and fries to go last week, and I just want to highlight the exceptional customer service we received. One of my sons has a severe peanut allergy but absolutely loves Five Guys burgers. The manager (I didn’t catch his name) personally walked our order through the entire process to ensure there was no cross-contamination.

His care, attention, and genuine concern made all the difference. It was such a reassuring and positive experience, and it meant a lot to our family. Thank you for going above and beyond!“

“My wife said she had a taste for a burger, very rare for her, so she asked about this place and wanted to try it out.
The staff was very nice and explained to us why their prices were slightly higher. They spoke about the type of meat, the freshness of the meat, and their daily delivery.
My wife loved and burger and their fresh-cut fries, sure she will be returning with me I hope.“

“May 24, 2023
I stopped to get a bite to eat at the 5 Guys in the food court. I finally tried the grilled cheeseburger with mustard, ketchup, grilled onions, and some of those awesome fresh cooked fries. The grilled cheeseburger did not disappoint it was so good, and it may become my favorite burger at 5 Guys. I will be back soon to try it again.“