“I had not been to Five Guys in like years. That was a absolutely delicious burger. I came in with my son and there was a cashier she has glasses looks like she was the manager. She was real cool. Staff was friendly. They spoke to me as soon as I entered. Great atmosphere. I will be back!“
“I love 5 guys. Food is cooked to order, fresh and tasty and the staff are always friendly and courteous. I wouldn't say the decor is anything to write home about but hey you can't have everything. They had free peanuts in the shell but they have gone away. Like everything else the prices are a little to high about 20%. But that is life.“
“I have been craving a good burger for a while now and happened to stop by this spot Friday evening and I'm glad that I did!!! I ordered a bacon cheese burger (light mayo, light ketchup, light mustard, A1 sauce, lettuce, tomatoes, pickles & JALAPEÑOS) with a side of Cajun Fries OF COURSE. When I tell you that this burger HIT THE SPOT... it really did out due my expectations. The burger was PERFECT and nothing fell off and the fries were GREAT; nice, hot & seasoned. I initially was going to grab it to-go home but I decided to sit down and enjoy it right there on-the-spot... and I'm glad I did! It was well worth the $19.57 total. No regrets and I will definitely go back when that next burger craving comes on.
Kid-friendliness: There were also several other parents in there with their kids so I will definitely bring my son with me next time. He was actually mad that I did not bring him any fries home. LOL“
“Definitely a fresh, quality burger... but not actually my favorite. There's just not enough savory meatiness, even with a double or triple patty. The flavor of the meat doesn't come through. If you like fresh lettuce and tomato and a decent bun, though, Five Guys comes through.
Their Cajun fries are good and they give you a ton.“
“I want to say this is the only FIVE GUYS IN CHARLOTTE !!!! With great fresh food and great customer service the GM JOEDY helped me today along with Mr.Terry ! I had fast friendly customer service . Everything was HOT ! And cooked to perfection . I will definitely be back .“
“My Wife and I visited this 5 guys location about 2 weeks ago.
We went for lunch around 1pm on a Wednesday afternoon.
To begin with, Caleb, the manager (I assume) at the time greeted us immediately as we entered the store. I always love when I'm greeted at the door!!
Mr. Caleb assured us that we could take as much time to decide on what to have as is necessary. It's nice to not feel pressured to make a hasty decision. We had a couple of questions which were answered promptly and accurately - thank you!
We eventually landed on a couple burgers for lunch and we were discussing as to whether or not we should purchase a large Cajun style fries or normal size. Caleb stepped in and assured us that a normal size fries would suffice for both of us. He was right!! Saved us a couple bucks too - thanks Caleb!
Pricing is a bit higher than other burger places, however, I can say the overall quality of the meal is considerably better than the competition which speaks towards the higher price.
The store was clean and orderly. All condiments were stocked and readily available. Additionally, the bathrooms were clean and well stocked.
The burgers were thoroughly cooked and all of the toppings were perfect! Caleb even brought the order to our table, which we thought was fantastic.
Overall I would rate this location a 9 out of 10.
I base this rating off of food quality, environment, cleanliness, staff professionalism, and overall pricing.
Great job guys (and gals)! Excellent staff and product. We will be back!“
“Excellent food and wonderful staff. Usually you would not rave about a fast food place but this place deserves it. They went above and beyond to serve us well. From the food to one of the employees making sure our ticket was stamped so we would not pay for the parking. Will go back again and again and again.“
“Came by pretty late tonight, feeling horrible for coming in right before closing time- we had the GREATEST experience here tonight. the group of people working the kitchen and register were some of the kindest people i have ever met. Whoever is managing this location, you have a GREAT staff! Raises for everyone!!“