Starbucks Coffee Company
$ • Coffee Shops
Hours:
7819 Forest Pine Dr, Charlotte
(704) 523-2699
About Starbucks
Customers' Favorites
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Slow service. Didn’t pay attention to what is being ordered. Had to repeat order 3 times to cashier
Forget my drink after telling her multiple times.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company offers a welcoming environment with consistently good coffee and friendly service. Customers appreciate the fast and professional staff, who create a pleasant atmosphere and often remember regulars' names and favorite orders, adding a personal touch. The team includes dedicated employees who provide excellent customer service, such as graciously handling order changes and bringing food directly to the car, demonstrating their attentiveness and kindness. The interior decor is cozy and visually appealing, making it a nice place to relax with a drink. However, some customers have concerns about store policies; filming inside the cafe is not permitted, which can be disappointing for those wanting to capture the cozy ambiance. Additionally, the location mostly sees drive-through traffic, and some customers have noted that staff may prioritize drive-through orders over walk-in customers, occasionally ignoring those waiting at the counter. There are also observations about staff behavior, with some employees being professional and cheerful, while others seem less attentive. Despite these issues, the store is recognized for its exceptional team members who contribute positively to the overall experience. Overall, Starbucks Coffee Company is a good place to enjoy quality coffee in a friendly, comfortable setting, though it has room for improvement in customer service consistency and store policies.