Panera Bread

Name: Panera Bread
Address: 5611 S Miami Blvd, Durham, North Carolina, 27703, US
Telephone: (919) 294-2990
Price range: $
Rating: 2.8

$ • Cafe, Salad, Soup

Hours:
5611 S Miami Blvd, Durham
(919) 294-2990

Menu Order Online

About Panera Bread

Panera Bread is a restaurant known for its friendly staff and good quality food. However, there have been ongoing issues with order accuracy and timing. One customer had to remind the staff about forgotten desserts and waited a long time for a standard order of six items. Another customer encountered confusion when the staff could not determine which sandwich went with which soup and side. Additionally, a customer received a Broccoli soup bread bowl but it was mistakenly rung up as a regular bowl. Although the issue was not corrected at the time, customer service provided a courtesy meal through the app. On the bright side, the manager was helpful and resolved other issues. The Asian Chicken salad was praised for its taste, but there was a mistake with the dressing. Many customers love the new sandwiches, especially the cheesesteak and the fiesta chicken, and they appreciate how well the staff accommodates custom orders. Despite some challenges, the food is considered to be of higher quality than that of other similar restaurants, and this location is viewed as very reliable.