Bojangles
$ • Fast Food, Chicken WingsAbout Bojangles'
Customers' Favorites
Bojangles' Reviews
Had to go inside due to outside construction. Staff was friendly and the food presentation was good as well as taste. I was disappointed that there was no more grits available but as a whole it was a pleasant experience
I have encountered the lady at the window on two separate occasions. First time she told me we can’t take tap to pay anymore. That was a month ago. Yesterday she was rude, rushed me out of the drive thru although she could clearly see a pedestrian walking in front of me, and acted annoyed because I asked the price of my order, didn’t give me a straw or a receipt. I don’t know or care if she is the manager, but I’m going to say this loudly and clearly…...read full review
My first time at this Bojangles. Sad to say that the customer service is absolutely trash. There’s an AI robot who speaks to you, so firstly no human interaction when I’m starting my order. What happens if the machine gets it wrong?. It did not call back my order to me. I got to the window and the woman is yelling at me for the total amount. No “Thank you” No “Have a good day”. Just shoves the bag into my arms and closes the window. I just wish...read full review
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 6AM - 10PM |
Bojangles is a fast-food restaurant known for its mixed customer experiences. Some customers have reported receiving incorrect orders and encountering staff with attitudes, especially at the drive-thru window. However, others have enjoyed positive interactions with the staff, describing them as pleasant and helpful, even during busy times. Despite this, many recent reviews point out issues with the food quality, particularly with the biscuits, which some found to be overcooked and hard. Additionally, there have been complaints about missing items like sporks, napkins, and straws, which are basic expectations for a fast-food experience. The atmosphere has also been noted as distracting due to the presence of a homeless man who comes in daily asking for money. Overall, Bojangles appears to have inconsistent service and food quality, but some staff members continue to show kindness and a willingness to assist customers.