4.1
Good
323 Reviews
411 Colonades Way, Cary · 6.94 miles
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Chicken Sandwich with Extra Pickles
- Spicy Chicken Sandwich Deluxe Meal
- Chick-Fil-A Waffle Potato Fries
- Chicken Sandwich Full of Gristle
“I frequent the Chick-fil-A brand all of over the country and this is my children go to place for dinner. Tonight I went to your location in Cary. First of all the attendees outside aren’t as polite as the used to be they were concerned with group conversation not serving the customers. When I pulled up the cashier, said,”What can I get you”, no hey welcome to Chick-fil-A how may I serve you. I was shocked. I asked for two 12 counts of freshly cooked nuggets. I put an emphasis on fresh. I paid, drove to get my receipt and reiterated I wanted them fresh to that attendee. I got to window and I reiterated again to the young lady who had her hair cut very close, she said, “yes sir promise”. This was an entire lie and disappointment. This is the 2nd bad experience with this particular store. I have included the pictures in the email. After speaking to Caroline she has promised to give our family a night on her, but she never asked me my name, my phone number or asked when I was planning to come back. Totally disappointed.”