Dunkin'
$ • Coffee Shops, Donuts
Hours:
1501 Werrington Dr, Holly Springs
(919) 285-0958
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Went to Dunkin’ Donuts this morning they’re always so busy even being very understaffed I understand that it’s not the employees fault they’re very friendly nice and helpful Jennifer and Davida are always upbeat and willing to help. I will always called is my Dunkin Donuts store and I just wanna make sure everyone understands no one‘s perfect these people have family bills just like we all do everything so expensive in this economy just be kind.
this is the saddest box of donuts ive ever seen. half frosted, all squished some were not the donut we ordered its just terrible. i cant believe a manager would let such poor quality food out of the kitchen. employees dont care here at all. DO NOT COME TO THIS LOCATION. you will be disappointed i promise.
Ratings
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 6AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
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Dunkin' offers a delicious caramel macchiato made perfectly, with super-friendly staff. Visitors find the food delightful and the coffee just right. The new management has brought a positive change, with two outstanding managers making the experience worthwhile. Many customers appreciate the consistent quality of their iced coffee, which is always on point, and the quick service from polite and professional employees. The atmosphere created by the general manager, Mr. Harris, is very welcoming; he has organized community events like a graduation party and Christmas celebration for kids, adding to the positive vibe. However, some customers have faced challenges such as long waiting times, especially for in-person orders, and equipment issues like missing napkins. The dispatcher sometimes prioritizes online and drive-thru orders, which can delay in-store customers. Despite this, the staff often tries to help, though occasional slow service and communication problems occur. The drive-thru tends to receive more attention than the in-store experience, leading to some frustration. Overall, Dunkin' provides a mix of excellent service, tasty treats, and a friendly atmosphere, though delays and customer focus are areas that could improve.