Dunkin'

Name: Dunkin'
Address: 1501 Werrington Dr, Holly Springs, North Carolina, 27540, US
Telephone: (919) 285-0958
Price range: $
Rating: 2.6

$ • Coffee Shops, Donuts

Hours:
1501 Werrington Dr, Holly Springs
(919) 285-0958

Menu Order Online

About Dunkin' Donuts

Dunkin' offers a delicious caramel macchiato made perfectly, with super-friendly staff. Visitors find the food delightful and the coffee just right. The new management has brought a positive change, with two outstanding managers making the experience worthwhile. Many customers appreciate the consistent quality of their iced coffee, which is always on point, and the quick service from polite and professional employees. The atmosphere created by the general manager, Mr. Harris, is very welcoming; he has organized community events like a graduation party and Christmas celebration for kids, adding to the positive vibe. However, some customers have faced challenges such as long waiting times, especially for in-person orders, and equipment issues like missing napkins. The dispatcher sometimes prioritizes online and drive-thru orders, which can delay in-store customers. Despite this, the staff often tries to help, though occasional slow service and communication problems occur. The drive-thru tends to receive more attention than the in-store experience, leading to some frustration. Overall, Dunkin' provides a mix of excellent service, tasty treats, and a friendly atmosphere, though delays and customer focus are areas that could improve.