Papa Johns Pizza
$ • Pizza, Chicken Wings, Fast FoodAbout Papa John's
Customers' Favorites
Papa John's Reviews
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I want to recognize Haley, the store manager at Papa Johns on Piney Green Road in Jacksonville.
We called ahead with a few questions about a birthday reward, and Haley was extremely friendly, patient, and helpful on the phone. When we arrived to pick up our order, the store was very busy, and it was clear she was working hard while managing a lot at once.
Even with the rush, Haley took the time to make us feel welcome and appreciated. She was professional, kind,...read full review
It would be nice to get what you order. Dough not cooked missing items cold . I would NOT Recommend pappa johns
I enjoy eating their pizzas .The staff are friendly and very professional.
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 11PM |
Papa John's Pizza is known for its delicious pizza, but there are some concerns about the service and atmosphere. Customers have reported long wait times for pickup and delivery, and some delivery experiences have been negative due to rude representatives. On a positive note, the restaurant has been responsive to complaints and has offered free pizzas to make up for any issues. The parking lot is small but conveniently located behind a Circle K gas station. In summary, while the pizza is a highlight, there is room for improvement in the service and timeliness of orders. Customers appreciate the quality of the food, noting that the pizza, including the thin crust small veggie pizza, is cooked well and tastes good, though some find the crust and sauce not their favorite. During busy times like Christmas Eve, staff work hard, and the team demonstrates good coordination. Delivery charges are often high, making it more affordable for many to pick up their pizza instead. Overall, the restaurant maintains good food quality, but the service and delivery fees could be improved.