“Came here to eat lunch on Christmas Eve with my kids and the manager Anthony was very polite and accommodating. When hes working He always keeps the inside clean and stocked up. He's very friendly and he makes amazing subs. He deserves a 5 star review!! However the girls were not so inviting. The one who made my daughter's marinara meatball sub didn't even give her the sauce I had to have her take it back to add it and she barely gave her any meatballs. the one who made the rest of our sandwiches was hardly talking and when she did she was speaking so low. She kept trying to finish our sandwhiches without us finishing our toppings. When she rung my food up she didn't even apply my rewards points even though she said she was. She doesn't look happy nor does it look like she enjoys her job. She looks miserable. As soon as the manager and owner left. She kept scratching her head and touching food and went into the lobby talking on her phone yelling loudly to someone while sitting down. I give the food and service a 1 star. When Anthony is doing it it's a 5 star.“
“I think that this subway in James City is the best it's ever been. It wasn't always like this. I walked in 2 weeks ago craving a meatball sub. I was greeted by a very pleasant young woman who explained that they now honored the ads for subway! She also told me.about the automatic double cheese on sandwiches. I was so impressed with her info and told her so. She said they was a new owner , which was music to my ears. Misty was the best promoter I've ever encountered in a food service wstablishmentlike Subway“