Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
150 S Equity Dr Ste A, Smithfield
(919) 938-1300
About Cold Stone Creamery
Cold Stone Creamery Reviews
I would like to give this location zero stars but that is not an option. The girl behind the counter should not have been working alone. She was clueless about their menu and spoke quieter than a mouse. After attempting to ring me up and deleting the order at least 25 times I requested a manager. The woman who came out was the nastiest woman I have encountered in many years. Her language and attitude toward myself and my daughter were completely unacceptable for a customer...read full review
Ratings
Menu
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 9:30PM |
Cold Stone Creamery offers a delightful ice cream experience with excellent customer service. The staff goes above and beyond to accommodate orders, even after closing time. The Smithfield, N.C. location is clean, inviting, and has a good variety of ice cream flavors and toppings. Employees are friendly and helpful, working hard to serve customers, especially the youth who demonstrate great customer service skills. Despite the busy atmosphere and limited staff, the quick service and quality make Cold Stone Creamery a solid choice for ice cream lovers. Customers can enjoy their treats in the clean, spacious seating area or outside. The location is also handicap-accessible, with clean bathrooms and ample parking.