Starbucks in Wilmington

“I was visiting from Boston and was met wit impeccable service from the two barista’s!
I don’t leave a tunnel reviews, but felt compelled after my experience at this in particular Starbucks!
It would be nice if some of the Starbucks up north would take these lovely ladies energy!“

“I usually never write a review for Starbucks mainly because I almost always grab my coffee from here and it's a go-to place for me. This one was special. I visited this Starbucks recently and i wanted to write their lavender flavored drinks on the menu. I had ordered the iced lavender oat milk Latte for the first time and to my surprise I didn't enjoy the drink. While I usually love trying new drinks at Starbucks, I have never been in a situation to return a drink because it didn't meet my expectations. I went ahead and did it for the first time, I wasn't sure about the response. I requested a replacement for the drink I had ordered and to my surprise they offered to replace my drink for free. I really moved by their service and I believe that deserves a mention. Thank you!“

“Shout out to Veronica for saving the day! Drinks for pickup were missing and the other employees were so busy they couldn’t stop to help. Veronica saw us standing there for a while and made time to come over and figure out what was going on. We had our drinks made in seconds!“

“I accidentally left this review on a different Starbies - whoops! THIS is my favorite Starbucks location. I go there quite frequently on my commute to work each morning - I typically do a mobile order & do drive through pick-up. Besides my coffee always being reliably tasty, (my drinks always slay), all the baristas in the morning have been so friendly & lovely - and that’s tough first thing in the AM! They remember who I am, my name, and one in particular always remembers the small details (thanks girl!) - makes me look forward to going. And truly starts my day off on the right foot. 🫶🏼“

“If you read any review please read this. (I ordered a frozen raspberry chocolate coffee thing for employee reference) This is the best Starbucks I have ever been to. Yesterday, the 5th, was my birthday and the staff at this location changed my day. It’s my first year here and it was my first birthday completely alone. I didn’t receive a single call or text from anyone besides one friend I made here and I was having a VERY rough day. My bf broke up with me (on my birthday ikr), my family knew and chose not to reach out, the only think I wanted to do was cancelled because of the rain, and someone stole my Chinese pick up order. Moral is I was having a TERRIBLE day. WELL I haven’t used my Starbucks app in a few months because of the move and it didn’t give me my birthday drink. I drove up to this location, tears in my eyes, and just asked if I could still get it. They initially said they could not without the coupon but then told me to pull around. The manager decided to just give me a drink for my birthday. The staff member who made it ( I WISH I KNEW HER NAME but it was 5pm and she had short short dyed blonde hair) she was so so kind to me. Just her smile and the kindness I received in just a few minutes made me BAWL my eyes out. I just needed some kindness today. Something so small like a free drink and a smile completely MADE MY BIRTHDAY! I needed kindness and I needed something to go my way today and this store made a huge impact. I just wanted to say thank you so very much for being kind. You didn’t know what was happening behind the scenes but I’m incredibly grateful.“

“They make good coffee but everytime I ask for cold foam they give me the smallest amount. Why am I paying extra for something they barely put on?? I mean the coffee is good they're always friendly but dang they never give me the cold foam.... so annoying“

“App was so easy to use, I downloaded it on the way to the store and ordered in line and our order was ready by the time we arrived at the drive thru. As always the drinks were delicious and made the way we ordered them.

Dietary restrictions: Lactose intolerant people are able to get food and drink without having issues“

“I had been a customer of Starbucks for decades and I was absolutely thrilled when they decided to start having stores down here in North Carolina! Where else can you go and have great coffee and great WiFi while talking to super nice people that you just meant . I have never been to a bad one ever! I highly recommend this place to all!!“

“This is one of the better Starbucks that I have been to in wilmington.Definitely the cleaner ones around, none of that nasty you need to clean the coffee maker tastes.The staff is quick and friendly Definitely 5 satrs for service but 3 stars for price.“

“I rarely give reviews but I wanted to thank one amazing ‘barista ‘ ,her name is Grace . With Grace, you always get not only a great cup of whatever coffee you may choose ,but , a very unique customer service . If you watch her crafting your order ,you can see how much care she puts in it ,and , the satisfaction she gets in offering the very best.Always welcoming with a smile and good manners. Thank you Grace for making me feel as I were back home ,in Italy ,with a tasty latte made by you.“

“We had outstanding service today. I always give my daughter’s name for the order and people don’t ask how to spell it or spell it wrong. When our barista confirmed the spelling before writing on the cup, my daughter was delighted. Thank you for making our day!“

“Rebecca and crew were working this morning. Completely turned around my mood, they were so joyful and energetic! Along with that, I didn’t know what I wanted so they hooked me up with the perfect drink! I hope the managers of this Starbucks know how great of a help she is!“

“I get a cookie crumble drink without coolwipe but they always tend to still add it to it on accident or just forget. Im just not a coolwipe person but I will be nice and drink it. Bc it's just a simple mistake and it happens! :) so keep up the good work!“