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“My go-to drink is not on the menu and not on their register keyboard. I was away from my usual Starbucks but thought I would give them a try. The shop was very clean and well organized but at first, I couldn't find the cup I was looking for so I went to place my order and low and behold, the cup was displayed on the counter because they had recently got them in. I then placed my order for a pastry item and my drink. The barista taking my order was very patient and using great care to make sure she got it correct. WOW! That was THE best drink I have ever had from any Starbucks, including my regular store. I only wish I could teach my home Starbucks to make my drink that way. It was so good.“
“Friendly staff. Clean tables and bathrooms. A nice coffeehouse in which to hang out for an hour or so.
Parking: Limited parking directly outside the doors, but plenty of parking available around the building. Parking lot is level and easy to walk.
Wheelchair accessibility: Sidewalk is raised and may take some effort to get up the small wheelchair ramp. One needs to cross several storefronts before arriving at Starbucks. Assistance may be needed when the coffeeshop because automatic doors are not installed. The best place for a wheelchair is at the large table near the front door. Restrooms are disabled friendly.“
“This is my regular Starbs. I frequently get Maddie or the girl with long dark hair but I can’t remember her name! Anyway, huge props to those two. They always have smiles, even when it’s busy. The drink quality is super consistent and is one of the reasons, besides Maddie and the other girl, why I only go to the Starbs up north. I haven’t tried the food, but gave 5 stars because it looks good.“
“Title: Incredible Service and an Outstanding Team!
I can’t say enough good things about the team at the Starbucks on Saddle Creek in Omaha. I was hosting an event and needed 16 travel jugs of coffee, along with everything else necessary to make it a success. The staff went above and beyond to accommodate my request, and they made the whole process so easy!
They had everything ready ahead of time, perfectly organized, and exactly as I needed. The level of professionalism and care they showed was incredible. They didn’t just meet expectations they exceeded them. It’s clear they genuinely care about their customers and take pride in their work.
If you’re looking for a Starbucks that goes the extra mile, whether for a large event or your daily coffee, this is the place to go. I highly recommend the Saddle Creek location an absolute gem in Omaha! Thank you to the amazing team for making my event a success. You all are the best!“
“This is my favorite Starbucks location because this is the only one that delivers consistent coffee. Other locations are a hit and miss on how they craft your drink. That is why, I try to get my coffee here when I can. They even remember their regular customer's names so plus one for customer service.“
“A very typical Starbucks coffee shop that you find everywhere around every street corner. Just a friendly, the line was short, and the coffee was correctly made. There was not a whole lot to be talked about for a typical Starbucks coffee as we all know the taste and quality of the Brew. So I suppose they only thing to say is about their staff.The experience was good at this location. The staff was friendly, and the service was great. Keep up the good work.“
“Making this review strictly for Cassidy, the barista there! She is AMAZING. I just stopped in to pick up my mobile order for a cold brew and a nitro cold brew with sweet cream. My nitro cold brew didn’t have any sweet cream in it - which is no big deal, things happen. The main barista (don’t want to throw her name in) simply grabbed the nitro & dumped a little out, then added a little added sweet cream.
Cassidy told her she wanted to make the drink fresh for me. The main barista said “it’s under 10 minutes…. She’s fine.” Cassidy grabbed the cup and said she wouldn’t accept that & made me a fresh, delicious one! I just observed this whole conversation. But I truly think Cassidy deserves a shoutout for doing the little things to guarantee a great experience :)“
“They were so super friendly and personal! I went on a Saturday morning, which i dont know if you know, but it is hard shift to work🤣🤣 I was greeted immediately by smiling face faces. I ordered breakfast and drinks for my boyfriend to drop off to work and when I went to drop it off, he spilt it everywhere🤦🏽♀️ I had to go get him a new one and when I return to get him a new one, they didn’t charge me for it❤️❤️❤️ 10/10 experience every time. But this time definitely stood out.“
“The staff is great!12/20something update: Don't know what staff that was ⬆️!? But the "barista" I got this time was not great or nice. I will not go there in the morning again. I redeemed stars for merchandise and the price changed. So I owed money then and she couldn't help or explain why!? Them to top it off she just walked away from me! Well f u 2!“
“We had an amazing experience with our barista in the drive thru.
I’d come with family and was speaking past the driver, and when we got to the window, found we were one drink short (and not charged for it). Especially understandable, given it was likely difficult to hear me when I added, ‘and one more of those’ from across the seat.
Our barista did not turn us away, ask us to come back around, or anything of the sort, but instead made us another drink right there, and so quickly too! Amazing service, we really appreciated it!“
“I have been to this Starbucks several times, and only had one bad experience with service. I was told I couldn't use my rewards points because she had already started the transaction (not sure why she couldn't restart it), and then she gave me a cake pop... Instead of an entire sandwich. If it was another entree I could have just eaten it for that day but it was a cake pop. I had to go back through the drive through. 4 stars though bc all of the other experiences have been good“
“Sometimes starbucks can be pretty overwhelming because of how busy its is but this location never fails to impress! Everytime I go here regardless of how busy it is or not the staff does a great job making the drinks at a fast pace yet they always still taste great. Whoever is in charge of shipments does a great job because the drinks from this particular location are always tasting fresh same with the food. The staff is always very polite as well. i’m so glad i come here because the experience is always amazing. thxx! -Gia ??“
“Loved my coffee and enjoyed the conversation with the person that made it. I wish I got her name. She had a long line of customers waiting for their coffees and some were very rude. We had an appointment in 15 minutes and she told us she wouldn’t be able to get our order out at that time so we went to our appointment and came back for it after. She remade our orders and was very kind even when I saw customers being rude to her. The owners should be ashamed of themselves and at the same time you are very lucky to have her as an employee. GET HER SOME HELP IN THE MORNING! I wish I got her name but she has a lip ring and had braids that day. You are opening her up to harassment and people being awful to her by not having another employee with her in the mornings. She was clearly stressed but put a smile on her face despite being close to tears. She was so kind and deserves better. If anyone sees her in bakers you’d better be kind and patient! She is doing everything she can even making 3 drinks at a time! I understand people are in a rush but don’t blame her blame her employer! This sweet girl is just trying to make a living I am disgusted by the way I saw some of you speak to her I am almost in tears I have been in her shoes and I think it being closer to the holidays some of you need to evaluate the way you talk to the people handling your food! You are not the center of the universe. She is helping you by making your coffee so you don’t have to press one button on your coffee maker. If she reads this I’m so sorry, you deserve better. No one should speak to someone like that. Everyone wants their stuff immediately but guess what? She has to make it! She isn’t a factory! She was pumping out drinks as fast as she could without a break in between. Give her a raise or something because wow. I bet she is at home now crying her eyes out. I really hope not though.“
“I just wanted to say thank you for everything y’all do. I started a new job recently - it’s been a handful, and getting a quick coffee & breakfast from Starbucks has been my saving grace.
I didn’t get names, but everybody I’ve spoken to thus far has been extremely kind, courteous, and attentive. I really appreciate it.“
“My wife ran in to get her drink and they had it hot and ready. When she had to go back in for a pup cup (aka "puppicino") for our spoiled chocolate lab/blue tick hound, the server was really personable, sweet, and quick which made my wife very happy. And when Mama's happy, everyone's happy. :-)“
“First time at this maple location, last mi th I went to the one inside bakers on maple and service was horrible, drink was gross and my cup was literally only filled half. But this location inside target on maple OMG the best whit mocha ever, no line no waiting great service!!! I didn't pay attention to the baristas name she was working today 4/3/19 around 8:30am! A true honest person I heard her declining a tip from the lady in front of me. Amazing person!“
“Overall a nice hotel. We were a bit dismayed that we found little short black hairs all over the shower and a long black hair on the floor of the bathroom. Otherwise our room seemed to be reasonably clean. The hotel itself was recently renovated, so everything still looks very nice. The bar encompasses most of the lobby area. You can also order food which was mediocre for what the price was. Especially breakfast which was almost $50 for two people. The staff we encountered were all pleasant and very helpful. The only other negative was our second night there was a group somewhere near our room partying, playing music very loud and people laughing and talking loudly. It kept us awake, I wouldn't think a hotel like this would allow that. We chose this hotel because it was right across the street from the arena where we had tickets to see Jeff Dunham. Would we stay at the Omaha Hilton again? Probably not, rooms are too expensive as is the food and the cocktails. I don't think you get the best bang for your buck here.“
“This is the absolute best-- grant its the one I most frequent so I'm incredibly biased but the staff is fantastic, always super nice, helpful, and cheery. Could not ask for more! As an update to a previous comment about the starbucks app-- they do ADD points to your card via the app but if you have rewards you have to print off the email or other proof of that reward.“
“What an incredibly refreshing surprise.
I was in town on business and haven't been anywhere near here before. Alice greeted me like she'd known me forever.
She was kind but also very funny which was a comfort in a new town.
She wasn't the hero I expected but definitely the hero I needed that day.
Looking forward to future business trips because of this experience. You're lucky to have her.“
“This place is always busy, but the wait time is not more than 5 min, after a couple of visits they know your. Name without asking! This place is very popular as an open space office any time of the year. If you need to work in a quiet atmosphere, that’s the place! The only inconvenience is that is small and some of the supplies are in a customer visibility. I general very nice place and they handle very good.“
“I mean, it is a strip mall Starbucks. No surprises here. But, the baristas are always super nice. Wish they had blonde and dark roasts brewed in the afternoon, but I seem to be in the minority.... This is a small one so tables can be tricky to come by during busy times of day.“
“I wish they could look up your member information because I forget my card often. I think it's old school that they can't meet this requirement=everyone else seems to be able to look up your information, but they can't ??? Sad to me. I had a gift card with me that had no balance, but they said could not look it up that way either. New Iced Cinnamon Dolce Latte was very good !!!“
“This location is one that I frequent often since I work on campus and sometimes need a little boost, especially with how early I arrive in the morning for my shift.
Some of the baristas have recognized me and are friendly and have conversations with me, all while being able to punch in whatever my order may be. They're very friendly and kind, and that's definitely appreciated.
I love grabbing a drink so early in the morning-the only frustrating part is if I come during the afternoon, wanting to eat lunch on my break, and there's not a lot of seating area. Hopefully they could expand on that and bring in more tables/seats/etc.“
“"Starbucks is always a go-to for coffee, and I love that they offer good vegan milk options like almond, oat, and soy milk. It makes it easy to customize your drink just how you want it. The atmosphere is always relaxed, and it's a great spot to grab a coffee and chill for a bit or get some work done. The staff is usually friendly, and the service is quick. While it's a chain, having those plant-based milk options really sets it apart for us vegans. Definitely a reliable spot for a good cup of coffee!"“
“I have to say, thanks to Ashley's suggestion, I had a wonderful new experience today! I usually stick to my iced coffees, but I tried the iced peach green tea lemonade and I enjoyed it! I'm so glad I stepped outside my comfort zone and tried something new, and it's all thanks to your recommendation. Now I'm curious to explore more of the tea options at Starbucks. Thank you again for being such a helpful and friendly barista or Starbucks partner!“
“This Starbucks is actually on Creighton University's campus in the student center. The wait is hefty due to all the students getting their coffee. The staff have that 'busy barista face' indicating sheer concentration. They seem to be making great revenue.“
“I go here when I am workin in Omaha, although it is inside Hy-vee it is a cozy corner with nice and friendly people. Just yesterday the first time I was served by Anna who was quite rude: I asked for replacing some ingredients I cannot drink for something else I can. The other people always accommodated my request without rolling their eyes...“
“Super convenient. It is a great place to have a Starbucks because it allows you to get one before or after shopping which is really nice especially as target cups have cup holders.The bad thing is though, that there is often a large line at this Starbucks. This is of course, to be expected at a Starbucks that is so convenient, however, it makes it not worthwhile to only come here for a Starbucks. If you are in the area and want a Starbucks, don’t stop here unless you plan on going to Target. Go across 72nd and go to that Starbucks instead.“
“I've been consistently going to this Starbucks for over two years now & I am constantly impressed with their team & the service they provide. Justin, Dani, & Matt are so sweet & kind every time I come in. They always do the most to help me & always have a pupcup (with his name written on it!!) ready for my dog. They make my day every time I come in & because of the staff, sometimes I come in twice a week because they make me feel so welcome. I so appreciate this team, thank you for all you do! <3“
“My daughter and i stopped by late one night for hot chocolate as we were out looking at Christmas Lights. The young lady working the drive through was very friendly and actually took time to ask about our evening. It was probably the fastest service we have received at any Starbucks drive-thru. We were very impressed with the peppermint hot cocoa. I wold definitely visit this location.“
“This is one of my favorite starbucks [as far as drive-thru experience goes] to go to. Even when the line is pretty long, they go through it fairly quickly. All the members at the window are pretty friendly too.
Parking: There's not a ton of parking but there's usually a spot available.“
“Jodi and her team with Samantha & other sweet girl with glass with smiling face always.As soon I step in they knew what I used to drink and everything ready before I checkout.They remember each and every customer with names and yhat shows how dedicated team they have. Might have given 10 star to each. Starbucks should always keep this kind of positive personality. Highly recommended and impressed by their hospitality.“
“Not sure of their secret but my regular order tastes better from this location. At first I thought I was imagining it or maybe just a fluke, but no. They make my regular Starbucks favorite even better. Even tried a breakfast sandwich which from other locations is ok, but definitely tastes microwaved and usually all jumbled in the bag. My sandwich was hot but didn't have the over microwaved taste and the sandwich topping were on the bread not the bag! It's the little things like that which keep me coming back. Starbucks is a personal luxury not a necessity in my life so I appreciate the extra attention. Service is always efficient and friendly. Usually hit the drive thru which is surprisingly quickly with a long line of cars. Went inside for my latest visit. It's clean and baristas have great attitudes. Even tried the free plain coffee or tea refill with account for the 1st time. Fresh cup, free drink, no attitude, just as helpful and friendly. Amazing!“
“Avery went above and beyond to help me out while I was doordashing and one of my drinks had spilled during delivery. I am astonished at her attitude especially since she told me she has been up since 4:00 a.m. Working. When I arrived I told her what happened and she immediately started helping me and everything was done in a timely manner and I cannot thank these guys enough for their help.“
“I LOVE this Starbucks! This location happens to be the closest to where I live, but I will generally go out of my way to visit this store even if I'm on a different side of town. Whoever is managing this team is doing an excellent job. I mostly use the drive-thru, but inside is wonderful and has a great look and feel. It's a really nice spot to relax in the afternoon. The biggest reason I'm writing a review is because the baristas here are fire!!! They all talk to me like we're old friends, and they are super helpful, fun, and always remind me of any deals going on/if I've got enough stars for a free item! Special shout outs to Jae, Alexis, and Kiwi. Jae brightens my day every time we see each other - what a sweetheart and such great energy <3. Alexis is so helpful and is always smiling :). Kiwi is hilarious and never fails to make me laugh!!!
You've got a great team here - keep up the good work!“