3.7
Good
106 Reviews
125 NH-101A, Amherst
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Dunkin' Lemonade Refreshers
- Bacon Egg and Cheese
- Iced Caramel Latte
- Iced Dunkalatte
“Picture this: New Year’s Day. I’m surrounded by hungover individuals at my friend’s house (I was the DD all night). I must brave the cold walk to my car if I want to take a shower. As I am driving down the road, I see the sparkling oasis of THE Amherst Dunkin' Donuts. I am greeted at the microphone with arguably the best experience I have EVER had: “SALUTATIONS! YOUR DUNKIN EXPERIENCE AWAITS!” Now- I’ve been told to wait before. I’ve worked in customer service, so I get it. But this guy knows show business. He had that sparkle, that passion for customer service you only see once in a blue moon. “THANK YOU FOR BEING PATIENT. IT IS TIME TO BEGIN THE ORDERING ADVENTURE!” We are off to a fantastic start. I order a refresher and an old fashioned donut. Side note, my refresher is PERFECT. I am aware my donut choice is not for everyone, but this guy knew how to commit to the bit, “ AH! A donut from the 1800’s for you.” Listen, I’m already cracking up. I can barely hold it together. I drive up to the window, expecting to meet some sort of riddle master who wants to bargain for my first born. Get this guy a freaking award! In fact, make him audition for SNL. I am greeted with the sweetest man who takes my card and gives me my food. It was not the same guy who took my order, as he was a bit more subdued in nature, but it is clear this crew works seamlessly together. I am pleased as punch to start the new year off so whimsically! Thank you to the Dunkin’ crew that made my food this morning. You guys ROCK! Happy New Year!”