Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Cold Stone Creamery Reviews
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Management should consider the employment of the red-haired lady who was working the night shift on Tuesday, July 14, at around 9:30 p.m. She was rude to everyone and made no effort to hide that she didn’t want customers there. The other slim employee was friendly and greeted everyone with a smile. She could learn a great deal about customer service from him.
Excellent customer service! Love this place.
I brought a cake for my son birthday. On 3/7/26 my husband went to pick it up box was taped up. It was a lion king theme cake with oreo inside. I opened the box no lion king no oreo. I called the store multiple times no answer. I even went to the store was told manager Jimmy would call me today 3/11/26. Still nothing. As much as I paid for this cake it should of been the way I ordered. Never again because someone should of told my husband the cake is not exactly as we purchased...read full review
Hours
| Monday | 12 - 10PM |
| Tuesday | 12 - 10PM |
| Wednesday | 12 - 10PM |
| Thursday | 12 - 10PM |
| Friday | 11AM - 10:30PM |
| Saturday | 11AM - 10:30PM |
| Sunday | 11AM - 10:30PM |
Cold Stone Creamery provides a family-friendly environment in a convenient location near various food options. The staff is very friendly and welcoming, and the establishment is kept clean. The service is generally fast and efficient, especially when ordering signature creations like the chocolate devotion, which is highly recommended. Customers appreciate the attentive staff, with some mentioning that employees like Rose offer helpful suggestions and take extra care, especially for those with allergies. The ice cream at Cold Stone is known for being really good, with customizable options that cater to different tastes. While most experiences are positive, a few recent visits have noted concerns about the quality, such as melting ice cream or a hair found in the dessert, indicating that consistency can sometimes vary. Overall, it remains a popular spot for tasty ice cream and friendly service.