Tim Hortons

Name: Tim Hortons
Address: 30 Ropewalk Ln, St. John's, Newfoundland and Labrador, A1E 2T2, Canada
Telephone: (709) 739-6325
Price range: $
Rating: 3.1

$ • Coffee Shops, Donuts

Hours:
30 Ropewalk Ln, St. John's
(709) 739-6325

Menu Order Online

About Tim Hortons

Tim Hortons, a well-known Canadian coffee shop, has received mixed reviews from its customers. While some have praised the warm and friendly staff, others have expressed concerns about the inconsistent service at the front counter.

One customer was impressed by the exceptional service they received when they called to order a specific item not available on the app. The employees were described as "sweet" and "helpful" in assisting the customer and ensuring they received their desired order. Another customer found the café to be a cozy and comfortable environment, perfect for reading a book and warming up after a cold walk. They enjoyed the peaceful atmosphere and the opportunity to interact with regular customers.

However, a third customer noted that the management should prioritize placing their best employees at the front counter, as they often face a higher volume of orders, including those from delivery services. This customer observed slower service at the front counter compared to the drive-thru, which they believe could lead to customers walking out and the business losing potential revenue.

Overall, Tim Hortons seems to offer a welcoming atmosphere and generally friendly service, but there is room for improvement in ensuring consistent and efficient service at the front counter to meet the needs of all customers.