“That handsome staff member remembers my name *swoon*.
As do many of the other regulars.
I like that.
It makes me feel welcome.
(Even if I forget to take off my nametag)
I do ask if food items are available, the menu doesn't always reflect the stock.
All my orders have been correct.
And on the RARE occasion it's wrong, or not to my liking. It was remade, WITH A SMILE.
BEING SO CLOSE TO A TRANSPORTATION HUB.
The atmosphere is HARD to control.
(I adore the staff is soo ready to supply "ice cold water", we live in the high desert.)“
“The last gentleman that took my order was really polite. He asked me how I was and most employees do but this gentleman did it with much happiness in his voice that he made me feel very good. I did let him know thank him for and to keep it up. Unfortunately I forgot his name.“
“I love going to this starbucks it’s a little further away from me but everyone is always so polite no attitude. I usually go to the one on i-40 and juantabo and there just rude so i now take the extra 5 min drive for better service shout out to all the staff there you guys are doing amazing !“
“Clean store, kind staff and food was good. Communication is key, and these ladies were short staffed by 3 people and mentioned this up front in a thoughtful, appropriate business manner. You would never have known accept for a slightly longer wait. Well done ladies!“
“Most of all the service and the atmosphere. Not all heroes wear capes , some of them wear green aprons and the drive-through headset. I stopped at this location today and the service that I received from Anna was 238%. Way above and beyond.“
“Friendly staff. There is lots of seating and lots of outlets. I was going in to do some work prior to an appointment that I had nearby and was glad to see so many outlets so I could have a choice of seating while still being able to plug my laptop in. Clean and would go back again.“
“I come to this location 4 days out of the week, same days every week. I love this location and the staff. Today I was a little discouraged. I always mobile order. I went into get my drink, I was waiting for one of my employees drinks since I was there she asked me to pick hers up. While waiting for hers, I dropped mine. Embarrassing.. yes.. but I felt awful! I know what a pain it is to be busy and have to stop what you’re doing to clean someone’s spilt drink. So I got napkins and started to clean it up, they said they’d get a mop and clean, to not bother with it but it was my fault, I wasn’t going to just stand there. I cleaned the majority of it up, just needed to be ran over with a mop for the stickiness and little that remained. I apologized and they were so sweet making me not feel as bad/embarrassed. I was discouraged because out of the 10 or so employees there, not one asked if they could re make it for me.. I know it was my fault and they shouldn’t have to, it’s just a little added customer service. I was already having a bad morning so I literally cried over spilt coffee lol it’s the perk to my morning so I was discouraged. But, thanks for being an awesome location! I appreciate you guys and your hard work!“
“From the second that I walked in it was great service. I don’t usually write reviews but the service here was so great that I felt that I needed to. Big shout out to employee “Josue” had a great smile with a positive attitude. I was able to tell he really enjoyed his job. Thank you for the great experience!“
“Great Starbucks location in a shopping mall near Albertsons and UPS as well as other shops. There was plenty of parking, including handicap parking spots. My mom enjoyed the green tea latte. They also sell hot tea like Emperor Cloud and Mist. They have packaged snacks such as Madeleines and Perfect Bars, including new flavor releases like Dark Chocolate Peppermint. They also had nice New Mexico mugs and Christmas cups on sale. There was plenty of seating and large tables. I was grateful for this location being open on Christmas to enjoy tea and conversation with family. The customer service was excellent!“
“My recent experience at Starbucks left me thoroughly impressed with the exceptional customer service and commitment to cleanliness. We visited the drive-thru, and from the moment we placed our order to receiving our drinks, everything went seamlessly.
The staff at Starbucks ensured that our drinks were made exactly as we ordered them, reflecting attention to detail and a commitment to customer satisfaction. It's always a pleasure when you receive precisely what you asked for, especially with the customization options Starbucks offers.
I appreciate the efforts of the Starbucks team and will certainly be returning.“
“What do you all want to know about Starbucks. It's great coffee strong caffeine I like to come in and get mango dragon fruit with lemonade the one with water doesn't have a lot of flavor there's times I will occasionally ask for extra mango fruit which makes it a little bit darker in the color and if you're like me and enjoy a drink that looks a different color you'll love the drink try one“
“always doing a great job and always make my orders right or make things right including when things out of their control happen, staff is always nice and plenty have become friends at least to me because I frequent, used to work next door but still live up the street so it’s always easy and quick to get a treat or drink“
“They need to keep the pecan oat milk crunch on the menu permanently! It's the best thing ever I have tried anything and everything too compared to it for when it goes out of season and there's nothing. Anyways besides that this location always does great my dream tastes the way I wanted to and all the workers are genuinely nice courteous and good at their job.“
“Starbucks on Eubank, fast& convenient. Except there's
individual (s) who stand out begging for change/ anything .
Homeless standing at drive up area. Be careful, keep your windows up and door locked when ordering at drive up.“
“This is one of the 2 only starbucks that get my order just how I like it and it tastes amazing and not watered down like other locations around and they're pretty close to my house. I ordered their summer boba drink and it was so good I loved it. I also have had the dragonfruit drinks and they're made perfectly with good portions of extra dragonfruit it feels like it's worth the extra money“
“This team is a rock star. Yesterday after finding that my 14 year old daughter torn her ACL and needs surgery. Also, she is sad because her volleyball season is over. The only thing can cheer her up was going to Starbucks so we did. We left laughing and knowing she got this. I forgot my wallet as my mind is everywhere right now. This team saved it for me THANK YOU SO MUCH. ❤️“
“Service is always great, fast, and friendly. Whoever the guy is, that's always there, he's a rockstar. If he's a manager then he's a great one. Always helping out the other baristas, making drinks, taking orders, managing the line, and all of it all at once. The other lady who looks like a young Jennifer Coolidge is just as awesome too. Both are very sweet. Then the man who looks like Freddie Stroma is nice. I got frustrated that the other store didn't have their breakfast burritos. I ended up being snippy toward him when he was helping. I was mad at the lack of burritos and not Burqueno Spiderman. I hate Starbucks in general but this stores employees make this location the exception
Wheelchair accessibility: On the first floor with multiple entrances. Button doors available at the main entrance to the bookstore. Elevator available for access to second and third floor of building“
“My sister and I had a great experience at your Starbucks. We were traveling from Texas to Washington and it was nice to see friendly faces and great service. We have been to many Starbucks since we used to work at Starbucks and your starbucks is within the top five“
“I accidentally ordered smalls (grande) instead of venti (mediums) the Starbucks sizing make me nervous and it was my fault for not knowing more specifically the sizes but I went back, explaining I ordered the wrong sizes and they replaced them for me! Thank you honestly they never questioned or made me feel belittled. Best Starbucks to go to!“
“I don't have to say how amazing this place is because if you've ever been here you already know it is spectacular. Today this location took it a step further and really did something special by providing one of the drinks in my order at no charge because of a really long wait. I wasn't upset by the wait, but pleasantly surprised by the kind gesture.“
“very clean and very friendly, the baristas are super welcoming and friendly and always give me a good laugh
Vegetarian options: They have a pretty good amount of food that is vegetarian then most places that worked with my wife
Kid-friendliness: They are super friendly to kids and give free stickers at this location to my kids and they love them“
“It stinks that u can’t put light ice anymore on the refreshers u want to pay for the drink not the ice! the ice takes up the whole drink I want to get my moneys worth if I was gunna pay for ice I would go home and get it out of the refrigerator!“
“The morning crew are consistently a highlight of my morning. They are consistently friendly and I am always happy to stop through. I've been through when it's been super slow and super busy and they are always the same level of lovely in the morning.“
“Awesome as always. The only thing I sometimes have an issue with is that when you order a custom drink it is not always the same. For example I wanted to order the Carmel ribbon crunch which they offer on the menu as a frappe but I wanted it iced. You would think that that would be the same drink mix just over the ice instead of blending the ice in it, right? Well for some reason when I order it this way they seem to either say they can’t make it just over ice or the mixture is totally different each time. So not sure why this is, I would have thought it would be the exact same but the only difference being pressing the start button on the blender verses just pouring it in my cup. It beats me but otherwise always amazing.“
“This was my first visit to this particular Starbucks and I was very pleased. The line at the drive thru was at least 20 cars deep and went all through the Costco parking lot, so I went inside. I ordered my favorite hot Carmel Macchiato and I tried the Bacon, Egg & Gouda breakfast sandwich. I've ordered sandwiches from Starbucks before, but for the price, I found them unremarkable. The coffee was great as usual, but of all the sandwiches I've had, this one was by far the freshest, hottest and tastiest. The staff was very quick and efficient and seemed much more organized at this store. I was inside for no more than 5 minutes, and when I came out, the drive thru line had about 6 cars left...very impressive!! Will go back to this Starbucks again!“
“Excellent service from an amazing staff. I had a semi complicated request and they went above and beyond to help fulfill it. I cannot thank the staff enough for making me such an amazing drink. It was a much needed experience. For anyone visiting, consider stopping here!“
“I rarely go to Starbucks but I had a meeting there. I’d never had the green tea frappacino and it was amazing. I also got the sausage McMuffin thing. It was pretty good and they were really nice. I don’t know why people hate on Starbucks. It’s a little pricey but it’s good.“
“Venti Mocha Frap with an add shot affogato on top.Close, it was almost correct. Probably much like my spelling of the word describing the type of shot.This is a common mistake (the blending not the spelling) and generally only yields 3 stars BUT! it’s a pretty darn good drink because all the other measurements are correct and there was no whip.“
“Outstanding service they are great at building custom drinks from my liking because I’m really picky! Thank you. My favorite food is the grilled cheese and their service is fast and atmosphere is relaxing. They also have really comfortable couch chairs that I can sit in all day“
“Brand new starbucks... didn't realize it's been open a month! The wonderfully top-notch customer service goes great with the well-prepared mango dragonfruit Refresher!Keep the smiles on while making delicious drinks! Kudos to the newest starbucks in Albuquerque way to go!“
“Excellent place to work on the computer and drink coffee. The staff is friendly.The Internet service is very slow, less than 5 MB, they should improve it.I am a tourist, in my country I frequently visit Starbucks in my city, this time I will be visiting some in this city. I thought it was excellent that there were manager cards on hand.
Parking: General parking for several businesses.“
“I was a bit grumpy with the cashier yesterday when I went to pick up a large breakfast order for work. I'd sent an employee to get it and she said they told her they didn't have the order, so I'd made a special trip. Well, the employee told me she was at the Starbucks at Montgomery and Juan Tabo...but when asked later she said Montgomery and Wyoming! I've been full of guilt ever since and owe their awesome team 5 stars! The hot breakfast items were enjoyed by all.“
“Pumpkin season is finally here!! So I had to try the pumpkin muffin and I was in luck since it was there last one they had for the day!! It was so yummy and of course I had to get a pumpkin spice frap! My husband wanted to try something new so I got him the mango dragon fruit and he loves it! All in all food and drinks were amazing, the store was clean and the staff super friendly!!“
“This Starbucks is inside of a Target. The staff was super friendly to me and my service dog. I came in to get the New Mexico “Been There Series” coffee mug and they had it in stock. Usually I have to go to 2-3 Starbucks locations to find these so I was happy. First try go :-)“
“The line was long when I pulled into the parking lot, but it went really fast. I noticed a car arrive after me, park, walk up order and leave while I had moved one car length. So for those of you who are not as lazy as me, skip the line, walk up and get on your way quickly. I've stopped at many Starbucks and competitors (those who must not be named) and this location was among the MOST efficient. If this one is on your way, it's the one to stop at. TIP, do NOT pull on to Holly going north and try to turn left. That is a LOOOOONG light. Tap ? if this was helpful.“
“This particular Starbucks is unremarkable both positive and negative, staff is friendly, coffee is Starbucks quality; it is a typical Starbucks... I wish reviewers would focus on the the actual service and product provided and leave politics out of how they merit a particular location.“
“You know it's just after Christmas holidays New Year's and you would almost expect our Starbucks baristas be a little burned out but they didn't show even a hint of that they almost seemed excited to be back at the bar helping us with our crazy orders which may include whip with chocolate drizzle and cinnamon sprinkles, she didn't even wince! Got to love that hospitality is what brings me back when I could just as easily Walk On By! Thank you thank you my dear barista for those unexpected small kindnesses so necessary after the Holiday adrenaline-infused Dreams and Drains...“
“The people here at Starbucks are extremely friendly and quick to get orders out. I absolutely love the London Fogs and Pink Drinks. I've never been a coffee fan but they have so many selections for those who don't like coffee. This Starbucks even stays open later than most Starbucks! I definitely recommend going to this location when you have the opportunity. Thanks for the great service, Starbucks!“
“Great food and coffee, looked fully staffed but workers sometimes barely quietly said people's names to get their orders. And alot of people were waiting a long time for orders. They had delivery orders and walk in orders and app orders all over the counter with disregard to the letter of the name of the order. I.e the counter had letters a thru z and the drinks/ orders were being randomly put where ever. This place needs a Manager that puts the orders in place at the counter to deliver orders and better announcement of names at the done counter. Thanks.“
“I just wanted to comment on how awesome this Starbucks location always is. Not only are the drinks made so much better, but the atmosphere is lovely and the staff is so kind! It is my favorite location and I will go out of my way to visit this one even if it’s not exactly within my route, haha! Management, keep doing what you’re doing. 😊“
“Toby was fantastic! I brought in my iced coffee from Starbucks near my home that they made incorrectly, and came here willing to pay to fix the drink Toby remade The whole thing correct and fresh and even took time to make sure I tried it to be sure I liked it before I walked out. The store was calm and clean and everybody was welcoming. I like this location and I will be back.“
“I frequent Starbucks pretty regularly and I’m used to a pretty high level of service. Went to the drive-through this morning and was greeted with a very What Do You Want type of greeting. Just made the whole experience a little different scene that most locations are very welcoming and have a very welcoming tone.“
“The Starbucks location is great. Like all Starbucks locations, the atmosphere is casual and relaxed. I ordered a venti Java chip frappuccino because it was a hot day and I wanted something to cool off with. The drink hit just right. Starbucks is great because I get a consistent product almost everywhere I go. I don't have to guess about what I'm going to get or wonder whether I will like it. It usually comes out just the way I want it. If you're in the mood for a cold beverage, go ahead and give the Java chip frappuccino a try, you'll probably like it.“
“This is probably one of the best locations in the whole city. The food is top notch The service is incredible and every time we go through this drive-through or come inside everyone is always kind and attentive but not intrusive. The atmosphere is the best in town with the most comfortable furniture.“