Starbucks in Santa Fe

“On our roadtrip throughout New Mexico, this was the only Starbucks that made my wife’s matcha properly by steaming the matcha and addins with the milk. Others put the scoops in and poor the milk on top. Was very appreciative of Eric’s customer service.“

“Julian was so great! I had a large order for my office, he was all smiles and sunshine through my scatterbrain ordering and making several specialty drinks.
I have never been to this location before but due to Julian's exceptional service, it will be my new coffee spot“

“In the past six months or so I have only had maybe 2 0r 3 coffees that were a little wrong, but by no means undrinkable. Human error should always be expected folks, so no big deal at all. But the awesome thing is these peeps have 100 percent on kindness and comfortable interactions!!!! It means so much to me because I have been knee deep in a very very hard spiritual awakening abd everywhere I ho no matter how much i smile or so politeness people are rude and and not friendly, so it means alot that these wonderful people are so kind, people should always remember to at least be a tad friendly because you never know what someone is going through. So thank you to these GREAT PEOPLE“

“I just want to say what an extraordinary group of employees this Starbucks has! Mostly younger generation a couple older people and everyone works there ass off like you wouldn’t believe unless you watch and appreciate them has I do! Thank you to all of you being so god dam good at what yiu do.. you are like angels delivering coffee to me when I so need it..! If a manager sees this give everyone a raise! I go to your store now because you pay people actually money $17.00 a hour and up . I found out iconik pays $8.00 hour better day $4:00 a hour and it made me sick! So thankful you I say they all should be at $20.00 a hour gas is $5.00 a gallon everything is going up. So thankful you everyone.. thank you from my soul.“

“I stop by every Sunday evening after work to grab a coffee for my long drive home. I choose this location specifically because of Stephanie the barista. She goes above and beyond, always offering great service with a smile. This store is lucky to have her! 10/10.“

“Love the location of this fairly new Starbucks. It is much easier to get to than the old one, on the other side and down the street. This one is really an easy on/ off if you are traveling on I 25, and just need a break, Bonus: there is a gas station right here as well. It’s right on the street you have to turn on to get to the Starbucks.“

“We were on vacation in Santa Fe and stopped in the Smith store to get a Starbucks coffee. A young boy working in the Starbucks named Malik made us a fresh pot of coffee. He was very professional and super helpful. We appreciate his excellent customer service.“

“Great place, great atmosphere, service is ok, manager Jenny, it seems nice, but needs a little extra to have great customer sevice, the rest of the crew were quiet, no greetings. I believe they follow their leader, Jenny has a great smile, and I am sure that next time that I visit this location, she will be doing better,???, but overall a great place to visit and get a hot or cold ☕️, thank you Jenny ???“

“Matt answered our call right away after we had a bad experience at another Starbucks on Promenade next to Walmart, where our drinks were made incorrectly. We asked if it would be okay to come to his location and have them remade, and he kindly said yes.

Even though they were busy, Matt and his one another girl took the time to help us and remake our drinks at no charge. They were friendly, professional, and made us feel appreciated and heard. The customer service was outstanding, and we’re very grateful for how they handled the situation. Thank you, Matt, for turning a frustrating experience into a positive one! You dah best!“

“I've been through both the drive thru and inside. Its beautiful inside (weird thing to say about a corporate establishment but this starbies.. is so nice) and matches the adobe buildins in the area. The baristas are so nice and have been efficient in their work. The atmosphere and bathrooms are clean.“

“Good food for a quick bite to eat. Staff was really nice and I love how they always draw a smiley face on my cup or something to boost my spirits. Atmosphere is welcoming and warm. I love the smell of coffee you get when you’re there ordering.“