Starbucks in Albuquerque

“The staff at the store in Albuquerque, NM, on Alameda and Washingtinon, Nov. 10 at 2:30 p.m. saved me from a very stressful situation with such kindness and grace, and I'm so grateful to them. I wish I knew their names so I could write their store owner to tell them how awesome they are. Thank you so much, for rescuing me from car trouble in your drive-thru line. Thank you, thank you, a million times, thank you! You are my heros today, and I can't thank you enough.“

“The staff here are always super friendly and make every visit a great one, which I really appreciate since I work remotely and don’t get much face-to-face interaction during the day anymore. They’re also always nice to my dog and foster pups. Many thanks to the whole team and the managers for always being awesome 🖤“

“I am always willing to leave a review when a company goes above and beyond. They accidentally removed my order from the counter and made me a fresh one in a mug, brought it over to where I was sitting and gave me a free gift card. Customer Service at its finest. Thank you Starbucks“

“Best Starbucks in town! Friendly employees and they make the yummy coffee. Today, I placed a mobile order. But I couldn't go in to get it because my son didn't want to go in. I can't leave him in the car by himself. Brian brought the coffee out to me. He's awesome! Best customer service!“

“This is the closest Starbucks to my home and they are the best! I have never waited more then 2 mins in the drive thru even during rush hour and my drinks are always made correctly, I genuinely love this Starbucks their so friendly and efficient, anyone who says different must be dramatic because this location is the only one that I will go too.“

“My favorite Starbucks by far. Gibson location always gets my matcha right! Every time I go to a different location the matcha is clumpy and nasty like they don’t put love into making it. But Gibson gets it right every time👏 also Gibson’s staff is amazing and always welcoming. Good job & thank you guys!!“

“While in Albuquerque on business for a couple of weeks, I stopped into a Starbucks location today expecting the usual quick coffee stop. What I experienced instead was something far more memorable.

From the moment I walked in, the entire environment reflected a level of professionalism and care that is increasingly rare to find. The store itself was immaculate—every surface spotless, the counters perfectly organized, and the overall layout calm, efficient, and welcoming.

What truly elevated this visit, however, was a barista named Joslyn.

Joslyn delivered such an exceptional customer service experiences. Her professionalism, warmth, and attention to detail were remarkable. She greeted me with authentic kindness and ensured that my order was handled with care and precision.

Joslyn went far beyond simply preparing a drink—she created an experience. Her ability to combine efficiency with genuine hospitality is something many companies strive for but rarely achieve.

Frankly, talent like this should not go unnoticed. If leadership at Starbucks ever happens to see this review, Joslyn is the type of employee who should absolutely be considered for store management or even regional leadership development. Individuals with her level of professionalism, composure, and natural leadership ability are the reason customers return.

The rest of the staff mirrored this same positive energy—The ladies, Bronia and Darlena were attentive, enormously kind, professional and clearly proud of the environment they maintain. They both are true leaders! Bright smiles and pristine customer service! It’s evident that this team operates with a strong sense of collaboration and respect for their customers. Management alert! Each team member should have their own store!

For anyone in Albuquerque looking for a Starbucks location that truly exemplifies what the brand stands for, this team sets the standard.

Thank you to Joslyn and the entire staff for turning what could have been a routine coffee stop into a genuinely outstanding experience.“

“I don't have to say how amazing this place is because if you've ever been here you already know it is spectacular. Today this location took it a step further and really did something special by providing one of the drinks in my order at no charge because of a really long wait. I wasn't upset by the wait, but pleasantly surprised by the kind gesture.“

“The last gentleman that took my order was really polite. He asked me how I was and most employees do but this gentleman did it with much happiness in his voice that he made me feel very good. I did let him know thank him for and to keep it up. Unfortunately I forgot his name.“

“I specifically order (4) triple shots of espresso in trenta cups twice a week (unless I’m traveling). This saves me time bc I religiously have a triple shot of espresso with a protein shake EVERY DAY. I love this location because they NEVER refuse to give me my espresso in trenta cups and 99.9% of the time they know exactly what I am going to order. Other locations will blatantly argue with me and say they will only provide venti cups. I then have to order 4 unnecessary trenta cups of ice water. I can’t thank this Starbucks locations baristas enough for ALWAYS providing EXCELLENT CUSTOMER SERVICE WITH A SMILE!“

“Awesome as always. The only thing I sometimes have an issue with is that when you order a custom drink it is not always the same. For example I wanted to order the Carmel ribbon crunch which they offer on the menu as a frappe but I wanted it iced. You would think that that would be the same drink mix just over the ice instead of blending the ice in it, right? Well for some reason when I order it this way they seem to either say they can’t make it just over ice or the mixture is totally different each time. So not sure why this is, I would have thought it would be the exact same but the only difference being pressing the start button on the blender verses just pouring it in my cup. It beats me but otherwise always amazing.“

“Service is always great, fast, and friendly. Whoever the guy is, that's always there, he's a rockstar. If he's a manager then he's a great one. Always helping out the other baristas, making drinks, taking orders, managing the line, and all of it all at once. The other lady who looks like a young Jennifer Coolidge is just as awesome too. Both are very sweet. Then the man who looks like Freddie Stroma is nice. I got frustrated that the other store didn't have their breakfast burritos. I ended up being snippy toward him when he was helping. I was mad at the lack of burritos and not Burqueno Spiderman. I hate Starbucks in general but this stores employees make this location the exception

Wheelchair accessibility: On the first floor with multiple entrances. Button doors available at the main entrance to the bookstore. Elevator available for access to second and third floor of building“

“My sister and I had a great experience at your Starbucks. We were traveling from Texas to Washington and it was nice to see friendly faces and great service. We have been to many Starbucks since we used to work at Starbucks and your starbucks is within the top five“

“What do you all want to know about Starbucks. It's great coffee strong caffeine I like to come in and get mango dragon fruit with lemonade the one with water doesn't have a lot of flavor there's times I will occasionally ask for extra mango fruit which makes it a little bit darker in the color and if you're like me and enjoy a drink that looks a different color you'll love the drink try one“

“Excellent service from an amazing staff. I had a semi complicated request and they went above and beyond to help fulfill it. I cannot thank the staff enough for making me such an amazing drink. It was a much needed experience. For anyone visiting, consider stopping here!“

“Starbucks is amazing. I prefer local cafes and restaurants but Starbucks is always there. I is open way early and the orders get out quickly no matter how busy they get. I also get Delta Airlines Frequent Flyer Rewards Points when I rel8ad my card that is connected to online ordering. Oh, and the grilled cheeses are actually really good.“

“Great Starbucks location in a shopping mall near Albertsons and UPS as well as other shops. There was plenty of parking, including handicap parking spots. My mom enjoyed the green tea latte. They also sell hot tea like Emperor Cloud and Mist. They have packaged snacks such as Madeleines and Perfect Bars, including new flavor releases like Dark Chocolate Peppermint. They also had nice New Mexico mugs and Christmas cups on sale. There was plenty of seating and large tables. I was grateful for this location being open on Christmas to enjoy tea and conversation with family. The customer service was excellent!“

“I used to do my homework here on a weekly basis and the staff is so kind and welcoming. This location is very chill and seems like a small coffee shop which I love. I definitely am going to continue going to this location. If you are looking for a quiet place where you can get some work done. Definitely recommend!“

“Got a pink drink from the location down the street and it was awful! Went to this location and asked to buy some more of the strawberry juice and they made my pink drink to perfect and were super kind! Didn’t catch the baddies name but he was amazing and I left super happy and my day was made!“

“I ordered a turkey bacon sandwich, and caramel macchiato with oat milk and 5 shots. It was THAT kind of morning for me. :p

I stopped on the way to the dog park with my pup, and we were very pleasantly helped by an employee named Liza. She assured me, “oh I ALWAYS have time for a pup cup!” She was so warm towards my dog.

The entire appearance of the atmosphere of this store— and the appearance of our barista— was clean and warm and welcoming. It looked moderd and chic.

It was a really nice interaction with her this morning. I noticed how big and open the store was because the large windows. They can nice mugs displayed of Albuquerque themed decor on them. I noticed it, and put in the back of my mind for a gift later on.“

“I highly recommend this place to coffee lovers, especially at this location. I think this is by far the most quiet, respectful Starbucks I've been to other than the Eubank and Central location. Keep up the amazing work, everyone. Thank you, ALL.“

“I accidentally ordered smalls (grande) instead of venti (mediums) the Starbucks sizing make me nervous and it was my fault for not knowing more specifically the sizes but I went back, explaining I ordered the wrong sizes and they replaced them for me! Thank you honestly they never questioned or made me feel belittled. Best Starbucks to go to!“

“It stinks that u can’t put light ice anymore on the refreshers u want to pay for the drink not the ice! the ice takes up the whole drink I want to get my moneys worth if I was gunna pay for ice I would go home and get it out of the refrigerator!“

“Brand new starbucks... didn't realize it's been open a month! The wonderfully top-notch customer service goes great with the well-prepared mango dragonfruit Refresher!Keep the smiles on while making delicious drinks! Kudos to the newest starbucks in Albuquerque way to go!“

“The young lady working there on Tuesday afternoon (veterans day) was amazing! I ordered a mocha but they were out so she offered a white mocha and even assured me if I didn't like it to let her know. It was the best drink I've gotten at Starbucks in a while! She was awesome and super nice. Great customer service!“

“very clean and very friendly, the baristas are super welcoming and friendly and always give me a good laugh

Vegetarian options: They have a pretty good amount of food that is vegetarian then most places that worked with my wife

Kid-friendliness: They are super friendly to kids and give free stickers at this location to my kids and they love them“

“The most beautiful staff just made my day! I ordered from my regular Starbucks earlier and my coffee was missing the flavoring. Too late to fix it since I was on the freeway. I came to this Starbucks to ask to purchase syrup flavor and they went 5 steps further by offering to make me a new, correct cup!!! So kind and thoughtful!!! They definitely did not have to do that but I so appreciate it! I even got a sweet note on my cup. : ) Thank you! Made my day!!“

“Venti Mocha Frap with an add shot affogato on top.Close, it was almost correct. Probably much like my spelling of the word describing the type of shot.This is a common mistake (the blending not the spelling) and generally only yields 3 stars BUT! it’s a pretty darn good drink because all the other measurements are correct and there was no whip.“

“I usually get the Grande caramel frappuccino with three shots of espresso triple Blended with extra whipped cream and I put the whip cream on the side so I get more coffee! Either rain it's typically a complex order and I say to Triple blend it because for some reason people always forget the blend and the espresso stays on the bottom. Didn't have that issue here . They got it right the first time!“

“I ordered to go. I then went to the men's room. I picked up my order and left. While down the road a bit I realized I left my cell phone in the men's room. I drove back and the manager happily handed it too me. I was grateful for the honest staff working there!👏🏽👏🏽👏🏽“

“Just wish this location was made as a dine in just 'cause I like to sometimes go into a Starbucks and relax with coffee/tea and a Good Book! I'd also LOVE for this location to stay open until 9pm not 7 pm even 8 would be better cause 7pm is way too early especially now during the holidays when people are out shopping a little later then usual!!“

“The people here at Starbucks are extremely friendly and quick to get orders out. I absolutely love the London Fogs and Pink Drinks. I've never been a coffee fan but they have so many selections for those who don't like coffee. This Starbucks even stays open later than most Starbucks! I definitely recommend going to this location when you have the opportunity. Thanks for the great service, Starbucks!“

“You know it's just after Christmas holidays New Year's and you would almost expect our Starbucks baristas be a little burned out but they didn't show even a hint of that they almost seemed excited to be back at the bar helping us with our crazy orders which may include whip with chocolate drizzle and cinnamon sprinkles, she didn't even wince! Got to love that hospitality is what brings me back when I could just as easily Walk On By! Thank you thank you my dear barista for those unexpected small kindnesses so necessary after the Holiday adrenaline-infused Dreams and Drains...“

“Dine-in, Iced coffee. This place has the weirdest way of getting in and out. Google maps will take you BEHIND the Costco, like in the alleyway behind the building...bizarre. West Side traffic always...so good luck getting out of this maze intact. The store was nice though and the people in the place were friendly.“

“This particular Starbucks is unremarkable both positive and negative, staff is friendly, coffee is Starbucks quality; it is a typical Starbucks... I wish reviewers would focus on the the actual service and product provided and leave politics out of how they merit a particular location.“

“I am amazed by this morning staff but it want to make a notable mention about barista Lavato. This location it’s always busy but Lavatos attention to detail and personal touch on every cup and interaction truly makes a difference in the morning hustle and bustle from remembering customers names faces, and always taking a moment to ask about everyone’s day while staying attentive to the drinks and orders in front of him it was truly a pleasure to witness.“

“Kayden was so professional, sweet and talkative this morning I was taken back like wow he really loves his job and he’s super good with talking to customers and doing his job thanks Kayden do a good experience at Starbucks I’ll be back!“

“I order from here all the time and have been for years. Their customer service is always wonderful and they always make my order just like I request. They are amazing and I’m so glad I get to start my day off with them.. they always make me smile! Thank you all for being so wonderful - you make mornings great for me!“

“I go here all the time cause it’s near the MVD. Super quick workers even when its busy. It was packed today and I still got my drink and food minutes later. I quite like this store. It’s definitely in a weird spot right now with the construction going on but other than that it’s a great starbucks!“

“Sat down with a friend for a coffee date and the servers were just incredibly accommodating, friendly, offered us water after we'd been sat there a while. Every time I come, either through drive through or in person, the space is clean, welcoming and the servers are incredibly nice, and upbeat. My mornings have been changed just by the friendly introductions I receive.“

“This location has come along way in a short time. With seating and restrooms back at this location it makes for the perfect hang out spot that is centrally located to make it easy when traveling through town. The staff is always warm and welcoming“

“Although i dont remember their names but i went in to the Starbucks on menaul and Carlisle just to ask a random out of the ordinary question. My daughter had career day for school and wanted to be a Starbucks barista so i went in asking for something she could use to make her outfit expecting to get no for an answer. The awesome girl up front said hold on. Went to talk to the manager and came back with an apron and a cup and let her have them. That wad by far the nicest thing they could've done she wad so excited. Thank you guys!!“

“Jane is the store manager and always greets me with a smile, positive attitude, and makes the drinks to perfection. She likes to write short positive messages
on the cups, which help uplift my spirits during tough times. I highly recommend this Starbucks 💛“