Tim Hortons

Name: Tim Hortons
Address: 1047 Barrington St, Halifax, Nova Scotia, B3H 2P8, Canada
Telephone: (902) 425-9268
Price range: $
Rating: 3

$ • Donuts, Coffee Shops

Hours:
1047 Barrington St, Halifax
(902) 425-9268

Menu Order Online

About Tim Hortons

Tim Hortons, a Canadian icon, is facing some challenges with customer experience. The food remains consistent with expectations, but the facilities need attention. The bathrooms have been reported as dirty, with the hand dryer in the ladies washroom not working for over three weeks. The cleanliness of the restrooms and the overall maintenance of the facilities require improvement. The staff are generally good, with some employees being very polite and friendly, always keeping a smile. A new employee who takes orders is noted for her courtesy. Service times can be slow, especially during busy periods, but the staff's attitude remains positive. Parking is adequate, and customers appreciate the effort of employees who go out of their way to ensure food is well-packaged, such as placing a Boston cream donut in a to-go box during hot days. Overall, the restaurant benefits from a good team, but cleanliness and facility maintenance need urgent attention to enhance the customer experience across the franchise.