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“I went to pick up order got home and realized it was the wrong sauce on wings went back up there I was so livid ,but this young man fix the issue he was so nice and understanding I don't know if he the was manager or an associate but he went above and beyond. Kindness is free thank you.“
“I frequent this Popeyes location whenever I’m flying through the Las Vegas Airport, and the food and service are consistently on point. I also appreciate that many of the staff are Filipino—the chicken is always moist, flavorful, and prepared well.
If I had to offer one critique, it would be that one of the aunties behind the counter sometimes gets frustrated when customers don’t pick up their orders right away after their numbers are called. When she exclaimed in Tagalog, “I’ve been calling that number and no one comes,” it created a slightly tense moment, especially with fellow Filipinos nearby. It didn’t ruin the experience, but it did affect the atmosphere a bit.
Overall, though, this location remains one of my favorites.“
“Caroline is Amazing! I work in customer service and I love to see great customer service which is rare anymore. Caroline was patient, polite, helpful, and friendly. She took my order which was large and even tried to help me find some deals. She was willing to let me get all dark meat for my chicken which she had her team cook fresh (I will always wait for fresh fried chicken it’s the best)! She made my experience so amazing that I will be back because of her!“
“I visited the place on Monday 23 through the drive thru and the girl at the window, Edianys, was really nice and helpful. She had a smile in her face and was really helpful while explaining the $5 Fav to me. Also the chicken was really good and fresh, definitely going back and I really recommend her!“
“The freshest Popeyes chicken I've ever had anywhere in the states! I did open the place at 10AM so fresh , its lunch time on east coast. The nicest lady around Sheila started talking with me, great service, place was nearly empty, so i know its alot about timing so i put a 4 on atmosphere because Ive been here at night when its crazy, this review shows whats possible, dont expect the same at night if coming in loaded and its crazy busy , all aces here, blackened strips fresh and chicken yum, Sheena too“
“Outstanding mac and cheese, I like that they offer hot sauce and Cajun seasoning packets which make great additions to the mac and cheese and potatoes. The cole slaw was a little too sweet and saucy for my taste. I prefer a healthier version. The potatoes were okay--nothing special but that's probably because, as a vegetarian, I didn't include gravy.“
“The food was outstanding ,crispy and flavorful . I appreciated the variety of options on the menu. The customer service one of the employee name chata she made me feel welcome and appreciated without feeling ignored very quick and patient and made my first popeyes experience worth it .“
“Asked for the big box as advertised on their window they told me they didn't have it any more then asked for chicken sandwich was told they didn't have that either..... then finally ordered got food then had to drive back cause they forgot the drinks ?♀️ let's do better guys it wasn't even crowded won't be back for a while“
“Order was accurate and complete
Would come during the day, because service SUCKS!!! During the night. Kids, ( I mean Kids ) they don't care about customer service and how to interact with Customers anymore. Especially at this store, that's why I come during the day.“
“With over 77,000,000+ views on my Google reviews as a Level 9 expert Google Reviewer, I always aim to give clear and honest feedback.
Stopped at Popeyes Louisiana Kitchen for a family meal while visiting the States and overall it was very good. The chicken was fresh, crispy, and the pieces were a great size. Everything tasted hot and delicious
The only reason for 4 stars instead of 5 was that our family meal was supposed to come with 4 biscuits, but only 2 were given. We noticed after seeing the display ad while leaving. Staff did correct it and gave us the extra biscuits once we asked, which we appreciated. Overall still a tasty meal and good experience.“
“Absolutely AMAZING SERVICE from the closing team tonight the gentleman and young lady were absolutely the best...they were out of mashed potatoes but we're friendly to tell me my other options...AND they had missed a sandwich but came out QUICKLY and RESPONDED to the mishap quickly..I was very pleased ESPECIALLY being a lead myself understand completely when it's busy etc but their service was the absolute best and definitely made my horrible day at work much better ...thank you closing team tonight!!!!“
“These guys have orders off the screen and are busting their butts to make it happen. Devon, Rashad, and the rest of the crew in the back! Thanks for working so hard!!!!
Parking: Right next to the gas station right off the highway“
“Food is pretty good here for being fast food which is the only reason I gave this place another chance. Come here maybe once every other week or more but one time a kid at the window for drive thru must've been going through it because the minute I pulled up, he seemed like he wanted to fight me. I have never seen him before. Had to be something internal going on but my food was extra late also so it was upsetting and nobody really gave me anything to compensate for this. It's not that big of a deal but I felt like they didn't care how bad the service was and how long i waited. 45 minutes for 5 chicken fingers. I get it that things happen but the way they just brushed me off like it wasn't anything seemed wrong. I did, however, get over it obviously and I have been back but I find myself looking for other places to get my chicken fix“
“We stopped by Popeyes last week for our favorite chicken and had a great experience. Eric and Marcus were very pleasant and served us with a smile. They were happy to answer our questions, which we really appreciated.
The food was delicious, the wait time was short, and the dine-in area was clean. Overall, a very positive visit. We’ll definitely be back!“
“Eric gave outstanding and patient service when I went through the drive thru. I was extremely tired after leaving work and I was confused by the specials plus the pricing higher on the sign than what he was quoting. I just didn't understand even though he explained it 5 different ways for me! Everything was correct on my receipt and the order was correct (& delicious as always, of course!). I let the mgr Ana know how happy I was and it was great to see workers SMILING, HAPPY AND SO WONDERFUL! PLEASE GIVE ' EM BIG HONKIN' RAISES!“
“There's a young black guy with dreads he's super helpful and provides great customer service! He helped me and my family around 5 or 6pm on May 31. I don't know his name but we pulled to the drive thru twice and he helped us!“
Chicken • $
“I live all the way in mountains. Edge, and I drive all the way over here, just to eat at this Popeyes, this is one of the best freshest Popeyes I have ever 8 in my life. And the customer service that I receive is always top tier. Keep up the great work.And maybe people from your location should train others and other locations toI live all the way in mountains. Edge, and I drive all the way over here, just to eat at this Popeyes, this is one of the best freshest Popeyes I have ever 8 in my life. And the customer service that I receive is always top tier. Keep up the great work. And maybe people from your location should train others and other locations to be like this one. And I order huge orders every time I go and there's never a mistake. Thank you for your excellent customer service“
“Most of the workers are really nice but unfortunately most of the time my orders kinda messed up. James, I don’t know if they’re a manager, but they are the only one who has the order correct EVERY time they serve me. I order here regularly and practically hope it’s James in charge so I don’t have to come back or report it online. So shoutout to them for the great service and always being so kind.. and never wasting my money. The only reason this location gets 4 stars is because of them.“
Chicken • $$
“Yes, the wait can be seriously long!!!! Hey it's Vegas what do u want. The spicy chicken sandwich with bacon is great if u enjoy a good spicy kick. I enjoyed the mashed potatoes and the Mac & Cheese. The price wasn't terrible for something to pause the hangry vibes. I thought the staff was friendly and no issues with anything. Sometimes tough to find a seat also.“
Chicken • $
“Came here near midnight, there was a long line but that was to be expected. The workers who helped me were extremely nice. It took about 30 minutes to get my food but I didn’t mind since there was a lot of people. My food was hot and fresh, I had no issues at all.“
“The place was impeccably clean. The manager stayed engaged with the employees and made sure the orders were prepared and packaged correctly. The atmosphere was polite and efficient. Many customers called in their orders and came in to pick them up. I will frequent this location again.“