Starbucks
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Everything is expensive . That's why they call it a vacation. The service and the coffee is very good
The one we went to was located next to ice cream shop and the escalator. Staff was nice and the drinks were made good. We were able to use our points. The wait wasn't too long.
There are TWO Starbucks in Mandalay Bay. The pictures in this review show both. This one (location wise) is near the Michelob Ultra Center entrance. I found the order ahead service to be great! Definitely a great spot to meet up prior to going into convention center area or arena. The other location is also fine, but it's about 100 yards away at the Shoppes entrance.
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
Starbucks offers world-class customer service with courteous staff. Despite occasional issues like mobile order pickup being down, customers can enjoy great tasting coffee. Some staff members may use excuses like system errors to avoid scanning Starbucks memberships for rewards. Overall, Starbucks provides a pleasant experience with standout employees who go out of their way to assist customers, setting a high standard for customer service in the digital age.
Recently, customers noted that while there were occasional mix-ups with orders, such as iced English breakfast tea lattes being served hot or without lattes, the breakfast sandwiches were fine. One customer highlighted that during a busy volleyball tournament, the service remained quick and consistent, with orders being correct. Team member Jeffrey received special praise for his great attitude, which contributed positively to the experience.
The location is conveniently situated on the way from the Mandalay Bay lobby to the convention center. The main entrance is wide and step-free, making it accessible for wheelchairs. Additionally, the restroom facilities are spacious and wheelchair-accessible, ensuring a comfortable experience for all visitors. There is ample space for queueing, and the coffee is perfectly brewed. Customers can also purchase their favorite croissants, which are packed neatly for takeout. Overall, this Starbucks location is highly recommended for its service and accessibility.