El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
2400 E Lake Mead Blvd, Las Vegas
(702) 649-1071
Customers' Favorites
El Pollo Loco Reviews
Walked in and was greeted by the employee's was confused on using their new kiosk machine so one of the employees called Jose helped me out and had excellent customer service once I got my food it was fresh and juicy very much enjoyed coming to this pollo loco will come again for
When we walked in, there was no longer a cashier. There are two self-service screens for you to order. No one to greet or help if you struggle. I assume that the cashier was the one cleaning the dining room, and since there was no longer a cashier, the dining room was filthy. Every single table was dirty, so we chose the cleanest one. The restroom was also dirty. The food was fresh and well prepared. I observed the open kitchen, and it looked clean. But overall, it is a very...read full review
Ratings
Hours
Monday | 9AM - 11PM |
Tuesday | 9AM - 11PM |
Wednesday | 9AM - 11PM |
Thursday | 9AM - 11PM |
Friday | 9AM - 11PM |
Saturday | 9AM - 11PM |
Sunday | 9AM - 11PM |
The service is great and I like how they honor the coupons. Most of all, the food is excellent and seasoned well. The only thing is that you have to get used to ordering through a kiosk which I have no problem