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“Food here is good that is never the issue. My issue is with drive-through no matter what time of day, I’m always asked to park in the front and wait. If anything asked me to pull back and when my food is ready, I’ll pull forward to stop and start your clock.
Customer service is warm and friendly. Everyone is always very nice and respectful.“
“Today I had the choice between going to Popeyes and KFC for the spicy chicken sandwich craving. I decided to give KFC a shot as I saw a new commercial for an $11 box that had the previously mentioned Spicy Chicken sandwich. I ordered online with the KFC app and made my way into the restaurant and that is where I met Brittany told her about my online order and request for extra pickles on the sandwich. Now I have to stop here for a side note I have been to other KFC'S and McDonalds, Popeyes etc and ask for extra pickles and most of the time they tell me no the sandwich is already made or they put 3 pickles on instead of 2 this makes me sad as I like to have pickles in every bite of my sandwich and think they count as a vegetable lol. Back to the review. My food was excellent and the sandwich did indeed have extra pickles and I was not disappointed. Thank you Brittany and KFC for a great lunch!“
“We were here yesterday (8/29/24) around 2-3pm, I don't remember exactly. There was only one cook and two employees (I asked their name but now can't remember, of course lol) running the place. They happened to be a little busy with a large order so we were asked to come inside to place our order. We used the kiosk inside which was easy and convenient, and our food was made fresh and hot. But I actually came to write this review about the employees we encountered. They were so friendly and kept apologizing for the wait. It wasn't even that long in my opinion. It's really hard to find good workers which is probably why they were short staffed but with their attitudes, you wouldn't even know they were probably stressed. It was the best customer service I've received literally anywhere lately. A little patience and understanding goes a long way.“
“Good location 👌 hard to find a good KFC. *update* After a couple years of regularly visiting this location (Ann & Decatur), I can say it's clean, consistent, and well managed. The ladies and gents employed here are always working hard, but still provide pleasant service. Buckets or tenders/nuggets, with fries and gravy are 🔥🔥🔥.“