Starbucks in Albany

“This is my neighborhood Starbucks and I just wanted to state how wonderful the staff is. They are always sweet to my two toddlers, myself, and even our dog when we go through the drive thru with him. I have not had an incorrect item here in the three years I’ve been going there and it is always clean and organized. I know mistakes can happen, but apparently not here!

Vegetarian options: Like all Starbucks, they have vegetarian items and alternative milks for vegans.

Kid-friendliness: My children love coming here. They sometimes run around and I try to keep them somewhat controlled, but the staff here are lovely and always have a kind word to say to my toddlers!“

“Really nice place to get coffee. I have been here a few times. Waitstaff always seems a bit distracted, even when not busy. At any rate, they are always pleasant, place is clean, food and drinks have never been a problem. I never feel rushed here, which is nice. Great selection on menu.“

“The staff are always so so so nice even though this is probably the busiest location I go to. Kudos to you all!! ?

Parking: It is in a plaza so there are plenty of parking spots

Kid-friendliness: They have a drive thru so parents can have their needed caffeine without the carseat hassle ?“

“Well, know, it sounds strange, every Starbucks is different. I had been spending my reading time at the one in Guilderland however, they depersonalized it taking away any signs of individuality such as blackboards, the cute name that the previous manager had for the location, and it now is completely homogeneous. Today I came to this location, and although it has some personality with one blackboard things like the trivia question and the rotating joke reasons for the purpose of the tip jar are long gone. This location is also much larger, less cozy, and the furniture is not as comfortable. Wooden chairs with minimal padding. The beverages were good. The next stop will be the one further east on Western Avenue and see if that still retains some individuality in a smaller cozier branch. Thanks to barista Paloma, always friendly and has a great first name!“

“I never had Starbucks coffee. I stopped and I had my daughter who loves acai strawberry ?. Theirs young lady name Sky, she made me Carmel crunch.. fell in love with it.. Sky n I had conversation about different types of drinks. My daughter loves everything that Sky makes for her. I've been ✋stopping in almost everyday on my way to work (CDTA) .( I picked one up for co worker he loved it wanted me bring him more) . I used to stop DD can't compare.. sorry!! Thank you SKY!!!!!? ♥️“

“I'm a student at UAlbany and needed a dessert/pick-me-up.The espresso machine was down when I went and they only had cold drinks.I'm not a frequent Starbucks customer and I didn't know what sizes you can get for every drink. I was about to get a smaller size and then I was told I could get the BIG one! The employee was patient with my ignorance.I got a Mocha Cookie Crumble Frappe and between the brain freezes it was like heaven. Or whatever equivalent you believe in. Or maybe you don't believe in an afterlife...it just tastes great, alright.GREAT!“

“When me and my family ordered Starbucks through the Starbucks app it said an estimated time of 25 to 30 minutes! Me and my brother got down there at 7:33 AM and got our 3 things at 8:01 AM. Everyone is super nice though. Just be AWARE OF THIS if you decide to stay at the Hilton hotel right next door!!!!“

“The young man with the tattoos at the register was so kind! He gave me my entire order for free because he felt like being nice! This is not the first time I’ve had this experience either. While the girls making my food and drinks were a bit unprofessional (cursing, talking on the phone, slamming down orders) they still made it in a timely fashion and the drink was very good!“

“AS A CEO & FOUNDER OF “ WE TAKE IT FROM ZERO to 1000% LIFESTYLE & ENTERTAINMENT “ … SALAAM “ Mo BETTER “ AKBAR .. I LOVE COMING HERE ALMOST EVERY DAY DURING MY TIME FINISHING UP MY ASSIGNMENT BEFORE I GO BACK TO LOS ANGELES ( I LOVE L.A) FROM DAY ONE I LOVE THE ATMOSPHERE AND I GIVE THE STAFF A BUNCH OF CREDIT FOR BEING ENTHUSIAST SO EARLY & MUCH MORE THAN THE COFFE THESE GUYS HAVE MADE MY DAY !!! BEFORE IT STARTS… THANK YOU SO VERY MUCH & SHOUT OUT TO THE MANAGER DILLION FOR BEING ENGAGING WITH YOUR TEAM & BE WILLING TO BE HUMBLE AS A “ TEAM PLAYER “ AND I SEE THEY APPRECIATE LOYALTY… PPL ALWAYS REMEMBER HOW YOU MAKE THEM FEEL & CUSTOMER SERVICE IS NOT EASY & THANK YOU FOR HAVING “ EMOTIONAL INTELLIGENCE “ SOMETHING ME & DILLION & THE TEAM TALKS ABOUT… WISH U THE BEST & YOUR STORY FROM MY EXPERIENCE WILL BE TOLD … THANK YOU … SALAAM “ MO BETTER “ AKBAR“