Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1 Crossgates Mall Road Crossgates Mall, Albany, New York, 12203, US
Telephone: (518) 218-1520
Price range: $
Rating: 3.2

$ • Coffee Shops

Hours:
1 Crossgates Mall Road Crossgates Mall, Albany
(518) 218-1520

Menu Order Online

About Starbucks

This Starbucks Coffee Company location in Albany, NY, is highly praised for its friendly and professional staff. Customers consistently mention the quick service and caring attitude of the team, even during busy times like weekends and holidays. The staff members are described as friendly, knowledgeable, and attentive, with some noting that employees seem to genuinely care about customers. One staff member, in particular, is recognized for accurately predicting drink orders, which adds a comforting touch to the experience. The store manager and other team members are appreciated for their hard work and kindness. Customers also appreciate the cleanliness of the lobby area and the welcoming atmosphere, including being greeted upon entering. The team’s helpfulness extends beyond orders, as they are willing to provide coffee grounds for gardening and allow restroom access, demonstrating a positive attitude. Guests have enjoyed various menu items, including the caramel protein latte and warm banana loaf bread, although some mention trying hot beverages for the first time. Overall, this Starbucks is considered one of the best in the capital region, with a staff that makes every visit enjoyable and memorable.