“I went 8/1. Last Thursday after work. To pick up my mobile order. When I walked in, I was greeted and asked if I ordered. SUNY Greeted me and started to work on my order. He took his time and made the drinks to perfection! Then he was extra kind and I was so thankful for my order and donuts. Thank you SUNY!!!!!!! ❤️ I Haven’t been to this location in so long due to bad customer service. About a year ago. But, I will definitely come back. Sunny and the new team were very kind and helpful!“
“I'm not a big fan of DD, but my wife loves their ice coffee. The Steinway street store is a bit on the small side, but efficiently run, So service is quick. Also nice is their senior discount is as good if not better than other DD's.“
“Dude in cashier by march 24th 14:47 is completely dead tired maybe not hos fault but restroom was clogged jsut didn't used and told him politely he even didn't heard. Always understaffed. Not blaming him. But somehow should be litlle better.bokd guy with glasses was much more polite and helpful.“
“I usually enjoy just the avocado toast here. However, today I tried these egg white and vegetable bites. They were flavorful and delicious. As always the service was great. Quick and professional. Thank you.
Parking: Parking is limited. Paid lot fills up because of the other shops in the plaza. There is a garage underneath and street parking, but they also fill up quickly.“
“I had got the coffee with smoked vanilla flavoring and an order of hashbrowns and I got to say I could eat this and drink the coffee all day. The coffee is freshly poured and the hashbrowns are actually crispy with a hit of seasoning to make them phenomenal. I would highly recommend.“
“I come in 3-5 times a week. If I order on the app I can come in and avoid the line.
Customer Service - I feel like most are good experiences. Sometimes the employees have their off days but other days are really friendly. You can’t expect someone to wake up on the right side of the bed every morning lol“