“We recently used Philly Pretzel Factory in Smithtown for a school event and ordered 750 pretzels from Craig. They were all individually wrapped and ready to serve. They were absolutely delicious and everyone loved them! I will definitely continue to buy pretzels from this location. The owner was easy to work with, prompt with communication, and super friendly. He even checked in with us during the day to see if we needed anything. Thanks Craig! Wishing you and your family the very best in your new endeavor here at Philly Pretzel Factory!“
“I just want to share with everyone that Auntie Annes in SMITHAVEN MALL catered my party and it was a hit! Everyone loved all the different pretzels flavors they had. I must say my favorite is the Sweet Almond a must try! Sour Cream & Onion another awseome one.. Just a few of my favorites. Mini hot dogs in a pretzel who doesn't love that! Great idea for a party if you want to do something fun and different. More importantly the staff is so nice and helpful. They even let us sample a couple of different flavors.. So, with saying that go take a ride and try them its worth it!“
“One of the best Cinnabon and the prestels I ever had,so fresh,try prestels with the cheese dip,just $1 extra for it,but trust me it’s worth it n a perfect delicious combo,the place is really busy but must say it’s very fast,love the fastest customer service ?need to stop by then one time?“
“My coworkers and I have been working in the area for the last 2 weeks so we have been coming here daily. Each time I come into the store, no matter what time or day, I am always greeted by Alex who is always smiling. He is young and usually that age everyone's on their phone but not him. He is always doing something, I have never seen him slacking at all. He welcomes you, he is kind. treats you with respect and the food is always fresh! He is a great worker and def keeps us coming back!!!!“
“Better store than most of them located in the area. If you have allergen or dietary restrictions then this location by the food court is the one where you should place your order. The other one is a satellite version, meaning that it serves whatever this store makes for them that's been made already. Get the app to get your free pretzels. They offer free ones like every other month.“