“I am one of the cooks at Off Duty. I'm sorry that one of our tables tonight weren't satisfied. All of the employees here do our best to make everyone's visit enjoyable.I do want to set the record start...the party may have waited for an extended time, but because they were waiting for people to get here. The dinner slip in the kitchen had a 42 minute wait time. Keep in mind that the dining room and bar area were full and we also had multiple take out orders.As a cook, I have no idea where the food is going or who it is for. I do not put slips ahead of others. Keep in mind that it takes longer for a well done steak compared to a fish fry.We do the best we can as cooks and know that the waitress makes every effort to make sure you have good service.If you have a complaint, make sure you know who it is..it was the manager, not a cook that told you to leave.Purposely dropping a fish fry on the floor only makes you look bad, and telling people in the parking lot not to come in makes you look bad.Our waitress for that table works 2 jobs and is one of the nicest people you will ever meet, and she was in tears.“
“I am one of the cooks at Off Duty. I'm sorry that one of our tables tonight weren't satisfied. All of the employees here do our best to make everyone's visit enjoyable.I do want to set the record start...the party may have waited for an extended time, but because they were waiting for people to get here. The dinner slip in the kitchen had a 42 minute wait time. Keep in mind that the dining room and bar area were full and we also had multiple take out orders.As a cook, I have no idea where the food is going or who it is for. I do not put slips ahead of others. Keep in mind that it takes longer for a well done steak compared to a fish fry.We do the best we can as cooks and know that the waitress makes every effort to make sure you have good service.If you have a complaint, make sure you know who it is..it was the manager, not a cook that told you to leave.Purposely dropping a fish fry on the floor only makes you look bad, and telling people in the parking lot not to come in makes you look bad.Our waitress for that table works 2 jobs and is one of the nicest people you will ever meet, and she was in tears.“