Lobby Lounge

I'm not impressed with this location. I would say the staff doesn't care. Best service we had here was the bellman when entering and leaving the hotel. Housekeeping was not good as dirty used wine glasses and plates were left in our room. When checking out the woman at the front desk did not ask about our stay or even offer a copy of the bill. Now checking my credit card there is a discrepancy and of course I can't get someone on the phone. Left a message in hopes of a returned...read full review

I recently had the pleasure of encountering Eddie Brown, the security guard at 1 Hotel, and I must say, his exceptional service left a lasting impression on me. During a crucial meeting with a client at the hotel, I encountered an unexpected issue when a lady approached me, demanding that we lower my voice. Despite our efforts to conduct ourselves respectfully, her approach was rude and disrespectful. Thankfully, Eddie swiftly intervened with professionalism and tact. Not only...read full review

I've stayed at the 1 Hotel in Brooklyn twice now and both times I've enjoyed my stay. The first time I stayed I will say the staff wasn't really all that friendly or helpful. They didn't really tell us much about the hotel or what was going on at the hotel. They just checked us in and sent us on our way. The second time we stayed the staff was more friendly and accommodating. I've stayed in the Bridge Suite which has an amazing view of the Brooklyn bridge and a not so amazing...read full review