“There was a misunderstanding but it was dealt with in a cordial manner. I appreciate it ??
Vegetarian options: Veggie delight without cheese toasted and avocado ?
Dietary restrictions: I chose not to have cheese or any animal by product on my sandwich ? and was accommodated.“
“This is by far my favorite subway in bay ridge. The shop seems to be family run, with super kind and helpful employees. Only after a few visits they remembered my order. They always provide a good amount of toppings and their station always looks clean with fresh produce. Additionally, they give out complimentary cookies. Overall, I have never had a bad experience or sandwich from here.“
“Yes, I saw the John Oliver episode about Subway and know some people look down on the place, but this location seems to always have really fresh ingredients. They also sometimes throw in a free cookie with your delivery, which is very kind IMO. And they never get your order wrong. This is a good little spot.“
“I’ve came to this locations many times and the staff here is very fast to making your order and the female worker there is very generous with portions thank you. 😀 But, this location and the one at 18 Avenue never does the online promotions besides the meal of the day.“
“Very clean and proffesional staff. Considering the epidemic..they dont allow you come inside without a MASK. Which in my opinion is very positive because it means that the environment is monitored and kept safe. They also now offer dine in service if you want inside and grab a bite there.“
“Reliable Subway spot! Sandwiches are fresh and made-to-order — the Italian B.M.T. and turkey sub came out loaded with veggies, good bread, and tasty portions. Service is quick and friendly (they toasted perfectly), atmosphere is clean and straightforward for fast eats. Great for lunch runs or takeout. Minor thing: can be busy at peak times, but moves fast. 4.5 stars — solid neighborhood quick bite!“
“This Subway is nice and clean and looks new on the inside. The staff were helpful but we had an issue with getting a deal advertised on the app once we reached the store. They could have been better with how it was managed as it was a minor who made the order. Otherwise the food was good. Went back later in the day for a friend.“
“This sweet lady was so nice and took her time to make the sandwich the way she would like hers. She really took her time to make it look good. Great place to get a subway. If I'm around, I'll make it a point to visit and grab a bite.“
“This subway is new, fresh, and clean. It opened a couple of months ago and is one of the only 24 hour food options in a neighborhood clamoring for late night grub. I frequent this location 3-4 nights a week after a long late night shift at work. They always get my order right and are always super friendly.“
“Best deli in New York City❤️ Their chopped cheeses have been so consistent in quality and taste throughout the years, and it’s simply amazing. My personal fav is a chopped cheese with bacon, peppers and onions (cooked), pepper jack cheese, and chipotle mayo. Their food is always so good❤️❤️“
“I was there yesterday during my lunch break with my coworkers. . It was busy but the store was clean and staff cleared the line very quickly! The lady who served me was awesome and made my sandwich just the way I like it. All the meat and vegetables look fresh. This is my favorite subway.“
“A nice subway from what I saw. Was serviced promptly. A little stingy with the toppings though, but all the Subways I've gone to seem to do the same thing. More toppings were added upon request. Overall not bad. They had my veggie burger in stock so that was a win for me.“
“Not very big but big enough. The food is pretty standard Subway fare. The service was good: the guy executed my order very well. Clean, cool, and relaxing inside.
Wheelchair accessibility: No step to enter and wheelchair access table.“
“I stopped by for a quick lunch, and everything was great. The sandwich was fresh, the ingredients tasted good, and my order was made exactly how I wanted. The staff was friendly, and the service was fast. The restaurant was clean, and the overall experience was really good. I’ll definitely come back again. Highly recommend!“
“I love this location, here is why:
Unlike other Subway branches in Brooklyn, the staff here is consistently polite, professional, and accommodating, especially when I call to make special requests. They always prepare my sandwich exactly as requested, which is particularly helpful since some delivery apps don't allow for detailed instructions.
Today, Ovi Ahmed went above and beyond, even calling me back to confirm my order details. Every team member I've encountered at this location over the years has been professional and dedicated to providing great customer service. The management, whether local or regional, should be incredibly proud of this store's representation.“
“Appreciate the service, make it your way. Vegan options. I had the veggie delight. No sliced avocados though for double avocado options. No oregano either. Word to the wise. Use the app to order the sandwich even if you are in the store. You save more money ??? that way if you make sure to activate the deal they are offering or type in the code for it from under deals at the tail end of checking out. Particularly with Cashapp which gives you $ off each time.“
“Under new management with new staffs. From last two years this subway has been a great place to eat for me. Always fresh food and smiley face of employee. Tried delicious salad too. Price is comparatively okay also.. nothing to complain.. I love this subway.“
“I’ve been to a few subways near my area and the places seem a bit messy and the overall atmosphere is depressing. I went to this subway while I was out on a business venture recently and my experience with this subway was unlike the others. The place was spotless and the customer service was phenomenal. There was a little employee, I think her name was Pheobe, who was sweet to me and even gave me her opinion on my sandwich when I was having difficult making choices. I’ll be sure to keep this place in mind the next time I’m in the area!“
“Had a great experience at this Subway! I got the footlong turkey combo with a medium fountain drink and chips. Everything was super fresh and delicious. The people working there were incredibly nice and welcoming. Highly recommend this location to others!“
“Located in the heart of Downtown Brooklyn is a subway restaurant inside of the Atlantic Terminal Mall. The staff of the restaurant was excellent making multiple orders at the same time and very versatile and talented. The order of the sandwiches were made with love. The sandwiches were made very quickly and tasted amazing, it was also toasted. The only downside of this location is that it lacks staff but overall it's a wonderful location. The order was made in less than two minutes. I recommend this location for ordering a sandwich.“
“The restaurant was clean and bright. Even the sandwich was neat and made very well. The chips were all stocked. The veggie display was immaculate and looked fresh. The female hostess was nice and courteous. We eat at a lot of Subway restaurants as we travel the country so this was very noticeable. We will definitely visit again if afforded the opportunity.“
“Amazing staff I ordered a sandwich and dropped it accidentally they replace it on the spot no problem and the two guys in there run that location like a unit the best daily subs and they’ll substitute and accommodate accordingly no up charges you get what you get“
“I usually use Uber for delivery and it's always fast, about 10-15 minutes. I like that in addition to the varied menu, you can make your own sandwich, wrap or salad. Today I visited this location and was pleasantly surprised, aaa clean inside, lots of space and you can calmly eat inside. The guys really don't work very fast despite the lack of a long line, but I was there in the evening and most likely they were just tired. But overall, I received my order quickly, was satisfied and it was really tasty. I like that the menu has become more varied and there is a large selection of wraps and breakfasts.“
“Great experience at Subway! The staff was friendly, patient, and made my sandwich exactly how I wanted it. The ingredients were fresh, the restaurant was clean, and the service was quick. It's a perfect place for a tasty and healthy meal. I'll definitely be coming back again. Highly recommend“
“I come here often. The sandwiches are okay. The chicken is usually dry unless you add sauces. The bread is even dryer. Online ordering because there are coupons and I don’t like interacting and usually get everything right. Restaurant has tables.“
“I received an email for the new Subway Rewards Program and considered ordering a late lunch for pickup to get a head start. Everything was pretty alright from my experience. My only concern is staff communication.Being that I often go to the other branch towards Targé, this is the first time coming to this one. I greeted the staff and told them I was picking up. One of them asked me to come to the other side of the booth and state my name. I did so - multiple times - but it seemed I couldn't get through to the staff member. I pronounce the beginning of my name with a "May". Of course those with accents use "Mee-gon" and others use "Meh-gin". I wasn't sure if my current migraine was causing an aura affecting my pronunciation, but I just wanted to eat as soon as possible to ease the pain.Ultimately, I just told them what I ordered and the staff had an "Ah! Mee-gon" moment, as I'm used to. However as I received my order, the staff said "that's why we ask for ID. See the sign?" and walked back to handle more orders. I looked at the "pickup order must show ID" sign plastered on the glass, mostly hidden by the subway sign and said aloud to myself, "How am I supposed to see that when it's not visible? Why wasn't I asked for ID in the first place to skip the back and forth?"No idea.Nevertheless, keep requirements clear and I recommend staff get straight to the point. Pronunciation barriers are also a thing.“
“I’m giving five stars to the Kingshighway Subway because I enjoy going there for my lunch. Especially I just ordered a platter of 15 sandwiches and the display is awesome. Very clean & professional! Unfortunately I didn’t get the gentleman‘s name that assisted me with the order but thank you. My grandkids will totally enjoy this platter! I would definitely use them again for parties and other events!“
“Not sure about the food or atmosphere here, but someone decided to hack my subway app (weird choice) and order from this location. (Im in Tx) i saw the charge and order and quickly called this location to let them know what was going on and they promptly voided the order and refunded the card that was used on the app. I've since removed all cards and changed my password. But just a wanted to shout out the great service and how quickly they resolved this issue for me!“
“This location is my favorite go to dinner when I don't feel like cooking while still eating fresh haha. I want to S/O Imani and Rahson who are alwaysssss so accommodating and makes it just how I want it. The people keep me coming back to this specific one, so thank you for your hospitality!“
“I come here a lot, on weekdays, young tall girl working gives me very good attitude. She is very thoughtful and help me a lot when I struggle and slow. She make good sandwich too, sad to know she is only high school girl going to college!
Another girl is ok, don't know why she never smile!
I like this location a lot because girl worker so nice.
God bless them!“
“I really like sandwich; ordered a BMT $12.99 and one spicy italian $11.99 both long foot, 3/$2.75 cookies and a bag of chips plus tax $30.99. Everything was fresh and lady was very generous with the meat and veggies. I would have love to have the sandwich a little more toast because it felt soggy after 15min walk. But I like the portions and the sauce on it. So next time, little more toasted like crunchy or crispy :D everything was well wrapped and clean nice“
“I love going to subway and taking my time to eat fresh any time I have an opportunity to. I enjoy eating there meatball marinara sandwich on Sundays. it is a must have and even though they have a quite delectable and fulfilling menu, I encourage people to go and try to visit a subways and try some thing, I am sure that you will not disappointed.“
“Well the first time going there in September this year was the best served experience I believed mark served me and the second time in October during the day it was another man who served me both employees was polite and respectful the place is always clean and the cookies are good . I would recommend a visit when you want a healthy sandwich ; simple .“
“Always a great visit, the nice lady in there today was nice and did everything perfect. Food is amazing, got the chicken bacon protein bowl. It was loaded with chicken and veggies, AMAZING. My daughter got the meatball sub and she loved it as well“
“I walked into the store with the understanding that it would have been a quick service, because no one but myself, as a customer, was in the store. However, I was never acknowledged until about 2 minutes after the person behind the counter finish loading the coin machine. He then went straight for the gloves, at which point I asked him to wash his hands before touching the gloves. He did apologize, washed his hands, and made my sandwich. I must say he gave good portion of meat and salad choices...good portion of the dressing and at the end was very pleasant and apologize again for me waiting.“
“I was having trouble ordering and I think the guy’s name was King or something like that maybe kingston? Kingsley? Not sure but it was something like that and he helped me out with the ordering, very patient and helpful, very respectful too definitely coming back“