Customers` Favorites
Customers` Favorites
“Hands down friendliest staff EVER!!! Food was meticulously made and very fresh. We dont have Arbys close to our home so we take advantage to eat at Arbys when we travel. Some Arbys store can be a bit disappointing but this store have good food - its super clean and the staff are FANTASTIC. Job well done - big DING DING on the customer satisfaction bell. Keep up the good work! Woot“
Customers` Favorites
“Driving from Rochester to NYC and we need lunch.
The staff was friendly and we were able to get back on the road quickly.
The Gobbler fried turkey sandwich was better than I expected... surprising for fast food.“
Customers` Favorites
“Service here is usually quick and the employees are generally friendly. The food is often "so-so". This past time it was luke warm, but still tasted ok. The dining area is clean, as are the bathrooms. It's definitely a decent fast food location.
Parking: Plenty of parking available
Kid-friendliness: They have kid's meals, or you can get a biggie bag for about the same price (and it has more food in it).“
Customers` Favorites
“TLDR Katie is the best, the rest is irrelevant, pray you don't get Zach, thank you Katie!!!
Karen was right, I leave too many bad reviews, this will be my final edit. I'm changing my review from one star to 5 stars because today my fiance and I came through the drive through (to my chagrin as I was sworn off this location due to Zach and his BS) and we had the SAME EXACT ISSUE my fiance ordered a double cheeseburger plain with an extra slice of cheese. When we got it it had ketchup mustard pickle onion. So we turned around came back through let them know through the speaker that our order has been messed up and that it was supposed to be plain, they said no worries pull up to the second window. This is were we met Katie and McDonalds if you're reading this you need more managers like Katie.
It took me longer to write this review then it did for Katie to give us a new burger with the correct toppings, and she even offered to make us something else to make up for it! Which honestly just the fact that she fixed it without issue was more than enough for me because like I said I was sworn off this location because of Zach.
In any case my faith in this branch has been restored. We love you Katie you deserve a raise. Exemplary service!
------my original reviews are below here----
And for the record, Karen is bias 😉
Hey let's add to this since I'm big mad
The manager Zach, after messing up my entire order, after I paid for my food, asked me if I would like to pay for an extra slice of cheese that I already ordered, after not having half the things I ordered and neglecting to tell me after I already paid. As if it were my fault they forgot to ring up the extra slice of cheese. And when when I understandably got upset about it (charged 1 dollar to my charge anyways) Zach proceeded to get huffy about it and tell me all about how he had to charge me for a slice of cheese (even after waiting to tell me after I paid that he didn't have the ingredients for another burger in my order)
I get home and the order is entirely wrong, ketchup and mustard on things that aren't supposed to have them the only thing that was right was the fries but at this point I'm surprised those were right. I call in and ask for a refund since my entire order is wrong and Zach once again gets all huffy and unprofessional and refuses to give me the number to corporate. I promptly tell him off and decide to write the pretty tame and mediocre review listed below.
Over a slice of cheese :) well, also the entire order being wrong amongst other things, just drive the extra few minutes to the corning location, they are way better
Special thanks to Karen Russel for giving me the proper way to spell young Zach's name“
Customers` Favorites
“I frequent the Bath McDonalds on a daily basis and I am constantly impressed with the professionalism and friendliness of the staff that mans the drive thru. Always kind and considerate!“
Customers` Favorites
“Always receive my order within 2-3 minutes. I only eat the breakfast croissant with no meat here. Friendly staff and short waits.
Vegetarian options: Need more veggie options besides processed soy burgers and undefined fish !!!!!!!!!!!“
Customers` Favorites
“A quick lunch stop on the way home from Niagara.
Food took some time to come to us although the place wasn't crowded. Perhaps there were more pick-up orders than dine-ins.
Friendly staff, clean restrooms and plenty of parking.“
Customers` Favorites
“Burger King might be my favorite Burger fast food chain! Something about their beef actually tastes like a good real burger, and this location was no exception. I came in very hungry after a long morning of walking a lot, and had a Tripple Whopper. That really hit the spot, and I was charged enough for the rest of the very busy intense day. I came here with my family and they all also seemed to like it. Great place, tasty and fast service, and not that pricey!“
Customers` Favorites
“I would normally recommend this particular Burger King but today I’m having second thoughts. Got a Whopper Meal with a coupon. Good deal. Meal came quickly. However, fries weren’t even lukewarm. Whopper bun broke apart, piece by piece—maybe because too much sauce. I’ve never had that happen before. Staff was pleasant.“
Customers` Favorites
“We had a bus load of tourists almost 50 people coming in on July 25 1 pm and both the ladies at the counter did such a fantastic job of making sandwiches everyone. Extremely fast and efficient and warm and friendly. Amy and Kailey - the hosts at the counter were absolutely wonderful. Will bisit again and again whenever possible. 👍“
Customers` Favorites
“This was a good store to stop at lots of parking easy to get in and out especially if you are handicapped. The store was very clean inside and outside including the bathrooms. It was very busy and I had a long line to stand in however I got through the line very quickly even with great service and the food was very good. I was very impressed with the store“
Customers` Favorites
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“Chris made my subs tonight and was great! Very attentive to detail and confirmed ingredients before adding them to my subs. I asked what he would suggest for a sub since I wanted to try something new and it was delicious. He was very pleasant and professional.“