“This place has improved so much since the last time I've been here. I came here a year ago or so and my experience was just horrible, the employees were rude and slow, the bathroom was so dirty, I just held it in. I couldn't even eat or sit in the dining area because of the homeless people. I came to this Dunkin' again recently and it has completely changed for the better. The store was so clean; I was actually able to use the bathroom this time. The service quality has definitely improved, now when you go upstairs to eat there's no homeless people or foul stench anymore, AND they play music so you can sit up there all day and just relax. I think they're under new management or I don't know what they're doing but this Dunkin' has really turned over a new leaf, I hope they continue doing what they're doing because the store is just spectacular now!“
“Okay so the employees really go through a lot. The people can be so demanding and rude to them. The food is low-mid but thats Dunkin quality. The coffee is good and always well prepared. Employees are very nice it's so reliable that it's 24 hours for anytime coffee cravings . There's always random dirty people just sleeping or knocked out.“