Charleys Cheesesteaks

$ • Cheesesteaks, Fast Food, Sandwich Shops

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About Charleys Philly Steaks

Charleys Cheesesteaks offers a large old school cheesesteak paired with bacon cheese fries and a refreshing strawberry lemonade. The cheesesteak is good, while the fries are just okay due to chewy bacon bits. Returning customers may notice that prices have increased and the quality of the cheesesteak has changed, not quite living up to its former reputation. Additionally, customers might be surprised that marinara sauce for mozzarella sticks comes with an additional charge, unlike other locations.

The staff is dedicated, and this Queens Center Mall location has always worn gloves while preparing food, even before the pandemic. The register staff does not prepare food, which helps maintain safety. Many customers enjoy customizing their orders, such as the small chicken special with fries for $7.99, adding Italian dressing and extra pickles. However, there have been concerns about cashiers messing up orders despite clear requests, which can be frustrating. While the employees generally try to please customers, there is a need for the cashiers to improve their attention to detail.