Gong Cha Roosevelt Field Mall
$ • Bubble Tea, Pet Friendly
Hours:
Roosevelt Field Mall, 630 Old Country Rd, Garden City
(516) 589-8400
Gong Cha Reviews
Tried the new strawberry almond jelly milk tea which was really good. The hint of almond worked really well with the strawberry. Why the 2 stars? The price of their drinks is insane. Why is a large costing way more than venti Starbucks lattes? I swear this location up charges everything. I don't remember the last time I had gong cha at a different location costing this much. It's just highway robbery.
My experience with the service here was incredibly frustrating and disappointing. Despite explaining that my son has allergies after ordering two drinks and needing an extra cup, both the clerk and the manager refused to provide one. This lack of understanding and assistance made the situation unnecessarily difficult and even dangerous for my child. I even offered to buy a cup and pay for it, but they wouldn’t provide. So you lost a customer for life and should be ashamed.
Ratings
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 11AM - 8PM |
| Thursday | 11AM - 8PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 7PM |
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Darcy was very professional, best customer service made the drink amazing, really cool of her! Was spectacle at first to try out the Oreo cookies and cream drink it ended up amazing like a shake. Thank you! ??