“We recently used Philly Pretzel Factory in Smithtown for a school event and ordered 750 pretzels from Craig. They were all individually wrapped and ready to serve. They were absolutely delicious and everyone loved them! I will definitely continue to buy pretzels from this location. The owner was easy to work with, prompt with communication, and super friendly. He even checked in with us during the day to see if we needed anything. Thanks Craig! Wishing you and your family the very best in your new endeavor here at Philly Pretzel Factory!“
“Dina. Lisa.I’ve been coming to Philly pretzel factory in Ronkonkoma since they opened. I love the way the pretzels taste.May not be the best for my health, but a treat is always nice whenever I come. The people here are friendly and helpful. If you want a special treat, come on Wednesday and you’ll meet two of the best people around.Dina and Lisa have the energy and the positivity to just make your day. You walk out of here with some good pretzels and a smile on your face and in your heart.I highly recommend coming here. ?“
“Better store than most of them located in the area. If you have allergen or dietary restrictions then this location by the food court is the one where you should place your order. The other one is a satellite version, meaning that it serves whatever this store makes for them that's been made already. Get the app to get your free pretzels. They offer free ones like every other month.“
“I just want to share with everyone that Auntie Annes in SMITHAVEN MALL catered my party and it was a hit! Everyone loved all the different pretzels flavors they had. I must say my favorite is the Sweet Almond a must try! Sour Cream & Onion another awseome one.. Just a few of my favorites. Mini hot dogs in a pretzel who doesn't love that! Great idea for a party if you want to do something fun and different. More importantly the staff is so nice and helpful. They even let us sample a couple of different flavors.. So, with saying that go take a ride and try them its worth it!“