Red Robin Gourmet Burgers and Brews
$ • Burgers, American, VeganAbout Red Robin
Customers' Favorites
Red Robin Reviews
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They were short staffed (6 people) with no regional manager in sight to assist the (seemingly) new employees. The food was mediocre compared to the many times I've had them before, and I kept having to ask for new carbonated beverages because they kept coming out flat or had a fishy taste. Despite the so-so food service, it was made up by the excellent customer service our waitress Vanessa offered. They'd be lucky to have her after today after they made her act as the sole waitress...read full review
This location has a separate gluten-free fryer for gf fries and dedicates their service to no cross-contamination. The food was really delicious and well prepared, like all other Red Robins, but it was really nice to see how careful they were preparing allergen-free food for me! :)
Vanessa, my server, was really nice and helpful and had excellent customer service! Thank you! :)
My favorite wings around. Kids loved theory meals and the doughnut tower was astounding.
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
Red Robin Gourmet Burgers and Brews offers a lively dining experience with a mix of service quality. The restaurant was busy due to a basketball tournament in town, which caused some communication challenges among the staff. Despite this, the food was reported to be good, with customers praising the delicious flavors and reasonably priced portions. The menu includes vegetarian options like a veggie burger and the option to substitute an Impossible patty.
Customers enjoyed the Whiskey River BBQ Burger and simple burgers served with fresh, crispy fries. Many appreciated the helpfulness of the staff, especially the servers who were polite and attentive. One server, Elizabeth, was highlighted for going above and beyond to ensure a great experience, making guests feel at home with her upbeat personality.
While some customers experienced longer wait times for their food, the staff often made efforts to accommodate, such as bringing fries while waiting or fixing issues like missing toppings. The remodel has improved the atmosphere, with some guests noting the ability to sit outside and enjoy their meal.
Overall, Red Robin provides a variable but generally positive dining experience, with excellent service from staff like Elizabeth and tasty food that keeps customers coming back.