Wendy's

$ • Fast Food, Burgers

Hours:
5737 S Transit Rd, Lockport
(716) 614-2434

About Wendy's

Wendy's is a restaurant that offers a variety of options, including vegetarian choices like salads. Parking is free and convenient, and the restaurant is kid-friendly and wheelchair accessible. Customers generally find the food good, with the BBQ sauce being a highlight. The staff includes friendly employees and a very nice, helpful manager. One employee was praised for making customers feel welcome and providing excellent service, which encourages repeat visits. However, there have been reports of rude behavior from some staff, such as a female employee who was on her phone while taking orders, which customers found unprofessional. Drive-thru service has also been problematic, with long wait times and unlit signs causing inconvenience. Customers have experienced issues with handling out-of-stock items on mobile orders, as refunds are difficult to process and customer support is hard to reach. Despite these challenges, the restaurant remains a popular spot, but visitors are advised to be prepared for potential wait times and to double-check orders before leaving.

Customers' Favorites

Wendy's Reviews

2.3
235 ratings
Restaurantji Rating
5
15%
4
7%
3
16%
2
13%
1
49%
Food
2.8
Atmosphere
2.5
Service
2.7

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Hours

Monday 6:30AM - 1AM
Tuesday 6:30AM - 1AM
Wednesday 6:30AM - 1AM
Thursday 6:30AM - 1AM
Friday 6:30AM - 1AM
Saturday 6:30AM - 1AM
Sunday 6:30AM - 1AM
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