“I think the day I went they had some new employees they were training because the service was a little iffy. I ordered two sandwiches through the app. I didn't realize that they actually ignore app orders until the time shown on your screen. Even though they weren't busy and no one was in the store they weren't making my sandwiches. So I went to ask them (which was no big deal) and I was watching them make the sandwiches, they were confusing the two by putting the different toppings on the wrong sandwiches. It happens, honesty mistake. The store manager at the time was very professional and helpful and remade the sandwiches. And everything was fine.I'm going to go back to see how those new employees are doing and maybe change my rating.“
“I think the day I went they had some new employees they were training because the service was a little iffy. I ordered two sandwiches through the app. I didn't realize that they actually ignore app orders until the time shown on your screen. Even though they weren't busy and no one was in the store they weren't making my sandwiches. So I went to ask them (which was no big deal) and I was watching them make the sandwiches, they were confusing the two by putting the different toppings on the wrong sandwiches. It happens, honesty mistake. The store manager at the time was very professional and helpful and remade the sandwiches. And everything was fine.I'm going to go back to see how those new employees are doing and maybe change my rating.“