Lady Wong Patisserie East Village

Great sweets but very disappointed they don’t have the mango mousse sago available for this summer

Hit or miss depending on the dessert you get. I got 3 desserts: black sesame passionfruit, matcha tart and talam pandan. Didn’t really taste the black sesame, the passionfruit overpowered the dessert. Matcha tart was okay. The best one was the talam pandan, that actually tasted like the ones I used to eat as a kid. I’d still come back and try their other desserts.

mango sticky rice pastry was super good but at almost $11 for ONE pastry i don’t think i would get it again respectfully 😭

My partner ordered a cake last month for a birthday party. The cake was scheduled to arrive May 16th (Friday) for a weekend birthday party - it was ordered & scheduled weeks in advance. The delivery got rescheduled two days before the original delivery date to Monday, the 19th, missing the party altogether.

With that being said, I understand that delivery is outside Lady Wong's control, and this is not why this review is a two-star review. The cake arrived late, damaged, and completely defrosted (see images below). The black sesame cake is now a bluish color. It did not look edible (I am not risking food poisoning), and we had to toss the whole thing away. I requested a refund since we received a product that is completely dissatisfactory, and quite frankly, basically a pile of trash that we have to go through the hassle of tossing away.

The total that I paid was 119 - cake, delivery & candles. The refund that they were willing to provide was only $68, which was solely the price of the cake. Lady Wong's customer service claims that since they don't receive the delivery fee (it's used to pay for UPS for 2-day delivery), they cannot refund the money to me. They will only refund it to me if UPS decides to refund them.

To me, this is a completely unacceptable customer experience. As a customer, I was paying for an overall customer experience with the expectation of a cake that was supposed to be edible and arrive on time for a birthday party. I received none of that, yet I still have to pay for the price of the shipment and the candles (which is also now totally useless since the cake and candles both arrived late, missing the party). I don't want to tell Lady Wong how to run their business model, but refunding the customer for only ~57% of the total payment when the customer did not receive a functional product left a bad taste in my mouth. Why should I, as the customer, pay for the consequences of a carrier that you, as the vendor, chose?

The only reason why I left this a two-star and not a 1 star was because they were quick to respond, provided a refund, and they offered a 20$ gift card. With that being said, this is probably the last time I will order from them. I know their cake is good (when it's edible), but as a customer, I was deeply dissatisfied with my experience.

Very yummy！A lot of customers，but very little seats。

Good Asian pastries

Overpriced cakes and not necessarily tasted good. 1 pandan panna cotta and 1 pandan mielle felle for $20. The best part I don't taste that much pandan.

We got 4 things (black sesame, strawberry guava, ube nian gao, hazelnut crêpe cake), and everything had 9-10 flavor, texture, and design 😍—wish we’d tried more! All were nicely sweet and not cloying.

It’s a very small shop but pretty and clean, with good service. There is seating. They tape the card to the bottom of the box so your goods don’t get messed up. 👍 The only sad thing is that they might not have your favorite pastry since the display always changes and sells out quickly.

Strawberry guava was light and airy as a cloud and melts in your mouth.

The balance between the savoriness of the sesame and tartness of the passionfruit is lovely. Prob the most unique thing on the menu for those unfamiliar with Asian flavors. I do think there could be more passionfruit to sesame.

Hazelnut crêpe cake is soft, milky and easy to eat with a utensil unlike other mille-feuilles. I didn’t get that much praline flavor, however.

Ube nian gao was my favorite. The inside is so so chewy and contrasts with the crust which reminded me of cereal.

Tried the mango sticky tart, black sesame cake and hazelnut Mille crepe cake.

The mango sticky tart is a must have!
The hazelnut Mille crepe and sesame petit gateau were delicate and well made but flavors can both be stronger.

Would recommend the Matcha tart

Tried this place one time before when most items were sold out and the item I got was underwhelming. Thought it was a fluke so came back to try more items . This time I would like to try some pandan flavored item and under their recommendation, I got the one pictured here and honestly it didn’t taste of pandan, and bit bland. There is also no dimension to the texture. Overall, I won’t be back.

Sooo good! Mango sticky rice tart is life changing. Cakes are also all awesome

Great service! I got their pandan cakes (wasn’t the biggest fan) and ube nian gao (highly recommend)!!! Would def come back to try the other pastries :)

My favorite pastry shop. Pandan everything!!!!

Delicious cakes and kuih!

Every single cake is so delicious.

Matcha pandan tart had a good mix of both matcha and pandan. Very surprised how the flavors mixed so well and it tasted so refreshing. Definitely unique as I've not had this flavor before.

Black sesame and passion fruit had both earthy nutty flavor from black sesame, and then a good citrus tart flavor from passion fruit.

Passion fruit and calamansi cake was light, fluffy and fruity delicious.

The kuih was good. The custard was so soft and smooth, while the non custard kuih was smooth, just the right chewy texture and not overly sweet. Wonderful.