“It's my first time visiting this location and I like the design of the space when I first walked in. And then I was welcomed by friendly staff, and even got a special treat because they were closing early. I also noticed that the store was pretty clean. Will definitely come to visit again!“
“Experience was fantastic! Both Baristas made the experience better than we could have expected. One suggestion I would like to make is to add lighting to the area where the table is. Very dark area and hard to see colors of coffee or the process of brewing. This can be easily done as there is ceiling power above the table. Other suggestion would be to move the table to a brighter area that is more secluded from sound.“
“This Starbucks is always such a great stop! The staff are friendly and welcoming, and I really appreciate how first responder friendly they are. The location is kept clean and comfortable, and my drinks are always made just right. Definitely one of the better Starbucks around!“
“"Was roaming NYC and desperately needed a bathroom. Stumbled into Starbucks, not planning to buy anything, but The crew was super cool about it, no hassle to buy anything to use the restroom. Ended up grabbing a drink anyway, plus they threw in a spring coffee cup for free! ?☕️ Major kudos to this Starbucks for being so chill and friendly. #CityLifeSavior #StarbucksKindness #UnexpectedJoy #ReviewAroundWorld“
“Store # 7427- 1917 = 5 STAR rating because Cali was very patient and knowledgeable in explaining the differences between the coffee drinks which demonstrates great customer skills. Cali made sure my drink was to my liking and delicious. Cali is a great representative of this Starbucks ! The place was also clean and the ambience very cozy, spacious and comfortable.“
“I almost didn’t go because of these dramatic reviews. It’s completely fine, there’s plenty of tables, I visited at 3pm on a Saturday and had no issue finding a seat for two. No, your family of 6 can’t sit down in this restaurant. If you’re travelling solo or in a pair you’re fine.“
“This Starbucks has consistently impressed me with its exceptional customer service. As a regular, I've never had a bad experience. The store is always clean and well-organized. The drinks are fresh and the staff is incredibly friendly. It's the best Starbucks I've been to.“
“This is my favorite Starbucks. The staff here are always competent, always in a good mood, and they always make great drinks. I really love this place. It’s wonderful that this is the only coffee shop on our island and at the same time the very best. Many thanks to the Starbucks team!“
“The best barista is Nash, she makes the drinks with a passion. She also knows her customers and remembers each drink, and how they like it. When she isn’t in the shop the quality of the atmosphere of the shop drastically drops. She is a light in this dark “
“The music choice is good and the employees are truly kind. Many will remember you and make friendly conversation! One caveat for my review is that I really only order unflavored coffee (e.g. iced latte), so I can't say anything about the quality of their flavored drinks.“
“Came to Starbucks this afternoon for my birthday drink, and the two baristas were amazing! They made my drink exactly as I requested and even drew a cute birthday greeting on my cup. Such a sweet and thoughtful gesture- - - - - -made my day!“
“I had one of the best experiences I’ve had at a starbucks at this location. Katie as my cashier and she was so nice and lovely while taking my order. I was having trouble pulling up a coupon from my app and she helped me place my order with such ease and kindness. The inside space is very cozy, clean, and relaxing. My drink came out so quickly and was delicious as well( iced lavender oat matcha). Convenient spot since it’s close to the Q too. This made my day! Thank you again.“
“I typically don’t leave reviews, but this specific Starbucks deserves one.
The best! Have been stopping every morning before work and it has been nothing but great here. Very fast & great service. Just want to add that Ricardo, (I believe that’s his name), is a great asset to have. Always friendly, helpful, and shows joy in doing his job. Will keep stopping by.“
“Exceptional Service by Ebonie and Team!
I can't say enough good things about the Starbucks on 95-96 Broadway, thanks to the amazing baristas who work there, especially Ebonie! No matter how far I am, this location will always hold a special place in my heart. Ebonie has a magical touch when it comes to crafting drinks that go beyond the ordinary. From the butterscotch topping to the brown sugar shaken espresso and the lavender cream frappe, she always knows how to surprise and delight me.
What truly stands out about Ebonie is her friendly and approachable demeanor, as well as her remarkable ability to remember her regular customers and their preferences. It's the personalized service that keeps me coming back, knowing that I'll be greeted with a smile and my favorite drink made just the way I like it. Ebonie, thank you for making each visit a special experience. You are the reason I choose this Starbucks location time and time again!“
“This is the most impressively operated Starbucks locations I’ve ever seen. It’s insuring honestly. Very well managed, staff are incredibly well trained, remember you and are engaging. People give 100% every day here. It’s almost like a tourist attraction.“
“So--a big reason why we go to Starbucks is because you know what you're getting. As a brand, it is tremendously consistent. Well, in the past few months I've had *bad* coffee drinks from two different Sbux. One on Manhattan (near Grand Central Station--very bitter) and one in central NH (just didn't taste good, like it wasn't fully mixed or something).
However at THIS location they are VERY consistent. I've ordered from them many, many times over the years--they've *always* produced an excellent drink. I never regret ordering from them. The service is excellent (which is a job, this location is *crazy* busy. I don't know how they do it). They're fast, friendly, and the drink tastes good. Can't ask for more than that.
We all know Sbux ain't cheap. I don't mind the money--as long as I get the drink I want. This particular location *always* delivers.
(That said, Sbux, you really NEED to bring back the Apple Crisp Macchiato. I found a recipe to replicate it and it's okay but I'd rather drink yours.)“
“Manhattan boasts numerous Starbucks locations, each offering a consistent and reliable coffee experience for busy New Yorkers and tourists alike. While the ambiance might vary depending on the location, you can always expect friendly service, a comfortable atmosphere to relax or catch up on work, and of course, their signature brews and pastries. For those seeking a more unique coffee experience, Manhattan offers a plethora of independent cafes, but Starbucks remains a convenient and dependable option for a quality caffeinated pick-me-up.“
“I love how Starbucks lets me customize my drinks! They don’t have a specific vegan hot chocolate on the menu, but you can easily create one. Just ask for non-dairy milk (I went with oat), and the mocha syrup they use is already vegan. The only swap you need to make is replacing whipped cream with cold foam. My personal favorite is the strawberry cold foam.
For my perfect combo, I added 3 pumps of raspberry syrup and 2 pumps of pecan syrup. The result? Absolutely amazing. Honestly, one of the best drinks I’ve ever had. Great job, Starbucks! 🌱☕💚“
“I have only visited this store twice, the second time was a few weeks ago and I was served by a guy who brightened my day with his attentive, funny and respectful personality.
Hours before I got some bad news and had to go to work so I wanted to fix my mood by eating something sweet and this guy made me smile, that is why I give you 4 stars, also my muffin was very good...
I apologize because I do not remember the name of the guy nor the muffin, I had a lot to think about at that moment; he is a black boy with fine features and a face that transmits the funny spirit of a little kid, the world needs more people like him!
This experience was very different from my first visit to this store, where I was served by two white girls (again my apologies for not knowing their names and referring to their physical characteristics) but their service was not that good to me, they did their job quickly and mechanically as if they wanted to get rid of me quickly and I was the only one buying at that moment.
Because of that first experience I had decided not to visit this store again, but due to time constraints I had to do it a second time and this guy changed that decision I had made.“
“The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the State of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world.“
“I honestly never thought I’d leave a review at a Starbucks if all places but this little step out of the heat to plan my day was a wonderful and noteworthy experience and that’s all thanks to the MidMorning Manager on staff.
1: it’s obvious their staff likes them just by watching their interpersonal interactions.
2: music was on point
3: it was clean, cool (temp), & entertaining
Whoever that manager with the Midwest, I assume Minnesota accent, is they deserve praise for running a very busy, tight ship with a smile and wonderfully infectious attitude.
Anything negative you read in the news would be flipped by some dung 5 mins here.
Thanks for making my morning.“
“I ordered a black coffee from Starbucks, but honestly, it wasn’t a good experience. The taste was way too strong and bitter, and after drinking it, I ended up with a headache that lasted the whole day. Really disappointed — I expected better quality from Starbucks.“
“This is a medium-sized Starbucks with one accessible, gender-neutral restroom. The barista will share a code with your order. We ordered an Iced Green Tea and Cold Brew. There is limited half-booth seating and it wasn’t that busy on a Sunday afternoon in September. Would definitely recommend as a pit stop to refresh on your coffee or tea and use a clean restroom.“
“Our greeter was Vanity and our Baristas were Miguel, Sebastian and Ben. As soon as we walked in the door they were so welcoming and Vanity recommended some amazing new drinks/food to try. Im moving in a week, but will make the detour to come to this store due to the phenomenal customer service“
“I’ve been in NYC for over 10 years and by far this is the best customer service. I’m a new mom, and I’ve had challenges in a select Starbucks locations where I was not given permission to use the bathroom while pregnant. At this starbucks, I felt like I was at a friend’s home. I asked the barista working if there was a diaper changing table I could use, and they went above and beyond to also bring me paper towels and additional things to help me change my baby. I’d like to recognize this starbucks for their inclusive customer service approach to mothers and children, and I hope this can be encouraged across all locations. The barista that gave me this impression and experience is named Christian. I look forward to frequently visiting, making this location my regular.“
“Stopped here today to do some work emails and observed this amazing staff as they maneuvered an unexpected NYC crowd. Kenny stood out to me as one of the baristas that will always make you smile , welcomed you as you entered the store and wished everyone a great day. One of the best teams at starbucks!“
“I have to shout out these workers for always moving with grace especially with the tween crowd as it gets insane where it sounds and gets crowded like a lunchroom. They always are kind. The only issue I have is majority of time the app says my order is ready and it’s not“
“Service needs attention too. You have 3 employees, one in training, unable to speak up.
When busy now one else is helping to make the drinks only one person.
Customers who are not drinking coffee come in to get out of the cold but others have no sitting.“
“Honestly this is one of my favorite Starbucks in Manhattan. The seating is spread out nicely and not too crowded in the earlier mornings. In my experience with the morning staff, I’ve always been greeted with some of the best early morning energy. There is a bathroom in this Starbucks which, well as any public restroom goes, you get what you get.
But overall this is one of my top picks. The morning staff also work FAST I often order while getting off the train at the station right next to the doors here and my drink is ready by the time I’m walking up the stairs. Little things that make the morning better.
While my experience here is mostly exclusive to the mornings I still recommend this location above the 57th and Lex location which does not have seating for example ☺️“
“This Starbucks location is a hidden gem. They always make the best cortados and have short lines. I never have to wait too long for anything here. The baristas are so kind, especially Paul, who makes sure to wish me a good day and is always happy to help with anything. This is my favorite Starbucks location in New York City.“
“I've been coming to this location before they renovated it and I'm happy to say it's been 3 1/2 years coming to this location. Everyone here pretty much knows my name and my order since I always order the same thing lol. Maria is very quick with drinks and she always makes sure I get adequate amount of vanilla syrup in my latte and if there's a mistake she is the first to fix it. Bre always greets me by my name and a big smile, even though it's so early and I'm tired lol. And then there's the guy in the durag who always makes sure to hand me my bagel w/ cream cheese. These guys are a superstar team and always make my mornings just right. Thank you all!“
“I work relatively close to this Starbucks and have been on many occasions. Shoutout to the amazing staff who ALWAYS greets you when you walk in the door, and are always in such a good mood despite how busy it may be. Probably my favorite Starbucks in NYC. I usually order on the App beforehand. It’s always ready and waiting for me as soon as I arrive. This team deserves recognition for what they’re doing here!“
“This was my first time at this Starbucks and it was at the peak of the morning rush and, oh my goodness, did this location run like a well-oiled machine! It was incredible to watch how they filled orders with an unparalleled efficiency! It was like watching a masterclass in how a business should function. Plus, I just got the sense that all the employees were loving the process. It was like they all love working there and making customers' mornings better. I consider myself a morning person, but these were true morning people who deserve serious kudos! I ordered a Venti Flat White with an extra shot and it was great. Overall, a fantastic experience that did indeed start my day right!“
“The Starbucks at 55 Broad St, in the heart of the Financial District, is a great spot for both convenience and comfort in New York City. The décor is modern and stylish, but what really stands out is an old clock right in the middle of the main hall, blending beautifully with the contemporary design. The atmosphere is cozy, making it a nice place for a quick break or to get some work done on your laptop.
The store offers a working area and, as in most Starbucks locations, provides free Wi-Fi for customers. It’s also accessible, with easy access for people with reduced mobility.
I placed my order through the official website and picked it up at the store: the packaging was very well made and secure, so I was able to take my latte home safely. Back at home, I enjoyed it with a simple buttered bread I toasted on the pan — a Brazilian touch that made the experience even better.
The menu includes many different coffee options and quick bites for any time of the day. The mugs and tumblers available for purchase are also beautiful souvenirs to take from NYC.
I was warmly welcomed by the staff, who were friendly and efficient with my order. 🌟 Highly recommended for anyone in the area looking for quality coffee, great service, and a pleasant atmosphere to either relax or get some work done.“
“After going to gym, I walked around and found this Starbucks on the corner of 3rd and 53rd. Huge windows over both streets so easy to find it.
Rather large inside space with lots of seating. I ordered a coffee and it was nice and strong. Very fast and friendly service. Busy but I still found a seat by the window.
Great spot to people watch.“
“Okay the renovations are tea. We love. I came here for a quick double shot . And Al and his friend whose name I didn’t get I’m so annoyed cause he was just as great made my moment right . It was today 10/7 at 6:30 pm . The partner whose name I didn’t get had glasses and lots of pins on his aprons . He was great . Al was great . Great quick little experience. Will be coming back .“
“Waiting on my order and I noticed how friendly the staff is and that they really know their customers and their custimer's children! I have been to Starbucks in over 40 states and this location displayed the highest level of friendliness, caring as well as relationships with the ones they are providing for.
I can't wait to come back!
Kid-friendliness: The staff knew their customers' kids and interacted well with them.. noticing the little things (eg, doll has same outfit as child)“
“I had the pleasure of visiting the Starbucks located at 475 Park Ave, NYC, and I have to say, the experience was exceptional. The staff here is professional, friendly, and attentive, making the visit enjoyable from start to finish.
What truly stood out during this visit was the perfect rendition of the Dubai drink I ordered. It was absolutely delicious—flavorful, refreshing, and perfectly balanced. The barista nailed the preparation, showcasing a keen attention to detail and a genuine passion for their craft.
This location not only offers a consistent Starbucks experience but does so with an elevated level of service. If you’re in the area and craving a top-tier coffee, this Starbucks is definitely worth a visit. You won’t be disappointed!“
“The store was small, but the staff was super friendly and welcoming. They made my Frappuccino really quickly, and the best part is that it was free thanks to the rewards program for my birthday, it honestly made my day even happier!🩷🩷🩷“
“I've sat and worked at this Starbucks location a few times over the past few years and it's always a pleasure. I've always managed to find a spot to sit down and relax, with a nice drink of course. The staff is super nice and the atmosphere couldn't be more chill. Great spot for anyone looking for a little hideaway to work in this wing of Brookfield Place.“
“Impossible to find if you have not been here before.
I walked down to Whole Foods, was told to go upstairs and out. There is a Starbucks there, not this one.
Asked the Peleton Security. Finally found it in the lobby to JP Morgan Chase.“
“I went in on Sunday evening Aug 3rd, and I wanted to say thank you to this young lady Gaby who gave everyone exceptional service. It was only her and another young man, she was very attentive and respectful and made everyone’s drink quickly and perfectly. She was very friendly and made the experience feel personable. I will definitely be back at this location!“
“I have a love hate relationship with starbucks. I never really had a problem with them until covid hit and they started closing the bathrooms. The bathrooms would have a sign on them saying that they were out of service. Now I like to go to Starbucks to sit there and use my computer I never had a problem with anything until that. I pretty much stopped going because every time I went to a Starbucks the bathroom so close. How can you take and spend some money and sit there for 2 or 3 hours while you're spending money. And there be no bathrooms. So I stopped going. This particular Starbucks Not only was clean the folks were wonderful we are part of the SAG after strike so I got that has nothing to do with this but they let us use their bathrooms the bathrooms with clean they invites and and the Starbucks continues to do this and help everyone then I give them two thumbs up and I do mean to thumbs up when you have 200 300 400 500 people on strike they have to use the bathroom and not necessarily purchase anything and they invite to send God bless them with that said thank you very much continue to read like my reviews hit that like button and subscribe. You could also catch me on tick tock as Scuzback4 that's right have a great day bye.“
“I rarely write reviews but I frequent this Starbucks during my morning commute into the office. They are always so busy during this time but they seamlessly & efficiently pump out orders. When I order ahead my drink is almost always waiting for me when I arrive, or very shortly after. It’s honestly impressive, they seem very organized even with the crazy volume at 9am. The staff are always so nice, offering in person greetings as I grab my drink, or writing nice notes right on the cup. The best part, no other location makes my blonde vanilla latte as good as they do. Every single time, it’s the best.“
“We came here for a late breakfast! The service was great and the food was delicious! These two characterize the majority of their coffee chains! Service was quick and we were lucky to find a table since it was full! Their staff is professional and friendly!“
“They always have my drinks/food ready. I love the little cushioned seats against the window. I usually come here in the morning before work because it’s nice, quiet, clean, and the staff is super friendly! Thank you for making my mornings great!“
“I’ve been to Starbucks’ across the country and this was the best experience I’ve ever had. The staff were friendly and efficient and the store was pristine. Food came out perfectly and my drink was excellent. Leaving this review though purely because of the staff. They were amazing and the young man who made my drink this morning is an absolute gem! 100/10 human being!
My company has an office a few blocks over with a Starbucks next door, but I will be making the extra effort to come back to this store every time because I had such a great experience today.“
“The reason I try to find a perfect Starbucks store is because I love to have conversation with the staff while ordering and their kind attitude towards me. Well, finally I did! This location as a separate lounge on the 2nd floor (which was closed when I went) and I saw the seating availability was great. The staff at the counter was really kindhearted when she asked for my order. One thing for ya'll: do say thank you when you get your coffee or a kind word would be even better!“
“This is a very nice location. Clean and nice and efficient staff. Code for gender neutral bathrooms for ppl who patronize the store so bathrooms are clean too. Seats are comfy and you have free WiFi and charging stations. Seating is nice too. They have a pickup area under name in alpha order so it’s organized. Ceilings are tall and it’s a beautiful atmosphere. The music is a bit loud for me as I’m trying to enjoy a book but I have noise cancellation AirPods so I’m good. Don’t drive here as there’s no free parking or rare in the residential streets w alternate street side parking. It’s best to take the subway and it’s on 40th street and 3rd avenue one store shy from the exact corner of these streets. Convenient. Plus they recycle.“
“What an amazing experience. Every floor of the Starbucks Reserve was impressive, all the offerings amazing, and our barista Jeremy, provided us an educational and enriched coffee experience. We realized we didn't know that much about coffee, and the process for it to be served to us! Definitely would recommend this to anyone in the New York area (we're from California on vacation) wanting to enjoy an elevated coffee experience!!“